Best Western New Albany

Reviews

• ST

  Steve Tarantino

  May 3, 2026
  4.0
  Great staff, quiet hotel
• SM

  Sherry Satterlee Mince

  May 2, 2026
  5.0
  Hotel smelled so clean, rooms were clean and spacious and ac was cold . Staff was incredibly friendly. Bed was very comfortable , pillows were not my favorite (they were like marshmallows) but overall stay was excellent. We would definitely stay here again.
• RB

  Russ Basham

  Feb 21, 2026
  4.0
  Clean rooms ,friendly staff. mattresses need replaced.
• KA

  Kacie Arnold

  Jan 29, 2026
  2.0
  Stayed during the ice mess of north Mississippi! The first night we checked in was the day before the storm room stunk, there was condom wrappers, toenails, and so many other things in the floor and under the bed! We was told pet deposit wasn’t but one time per stay they charged us multiple times causing our cards to go into the negative! To top all of this when we stayed multiple night with no power or hot water just so we can get to work safely they went up on prices after rating it to us for different prices the first night of our stay! Then what also confused me is them saying they couldn’t change the prices in the system but changing it for several other people! Like I said I was thankful for the room just highly disappointed after dealing with what we had to they decide to treat everyone like garbage and go up on the prices just bc everyone else was struggling!
• DJ

  Debbie Jordan

  Jan 28, 2026
  1.0
  I reserved 6 nights here during ice storm paying 2 nights at a time with rate of 125 when I went to pay last 2 they charged me 207! Price gauging people in need! Never had breakfast served, couldn’t get clean towels or trash bags, dryer wouldn’t try took $6 had to run it 3x…. I pray nobody spends there hard earned money at this hotel supporting a selfish owner that doesn’t care about his community!!! Don’t stay here!!!!