All good except the food service people were Rude.
IL
Ivan Lamotte
Apr 20, 2026
Rooms are dirty I was out of town for work and slept in the truck it was so bad I tried switching rooms and that room also was dirty and had bugs but if your in room 147 say hi to Jerry that’s what I named the roach the breakfast was good the time I ate it but after I found the roach I just assumed that was probably dirty too.
SJ
Sheryl Jones
Apr 4, 2026
We have stayed here a few times a year for many years. Although it's an older property, they keep it current, clean, and comfortable. You can have an interior (pool-side) room or a room with an outside entrance (pet-friendly). The best part is the hot buffet breakfast: freshly cooked eggs, sausage, fruit, yogurt, biscuits & gravy, prepared waffles or French toast, cereal, juice, coffee, and tea. There is something for everyone!
CH
Carol Hager
Mar 30, 2026
Bed bugs!! And housekeeping needs to do a better job. There was no spare toilet paper in room and less than 10 sheets left on the roll. Rooms in dire need to repair. We were fortunate enough to relocate to another room at 2:00 AM after I was awaken by multiple bites. Had to wash all of our belongings the next day. Laundry soap provided and free use of washer, but had to pay $4 per load for use of dryer-went to go buy dryer sheets. So our plans for the day never happened due to all this. Male check in person definitely did not want to be at work that day. Needs lesson on customer service. Other employees helpful. So be prepared for the obnoxious odor of people smoking dope! Our room this visit and last visit were filled with this smell. Watch out for guys hiding out in the stair well when coming in door from parking lot. Kinda scary.
My dad and I stayed one night, called for a pre-checkin. No double queens, told us outside rooms are pet friendly, 2 double beds, room smelt like cigarettes and cigar. The shampoo bottle was left half full from other guest. They took out the hot tub and added a 2ft kid pool. I went up to the front desk to ask for tea brought my dog with me and the guy said "just keep that dog away from me". He did apologize, however if your going to be a "dog friendly" motel maybe don't be so rude to the quest who paid $145. Would not recommend staying at this low standard Best Western. Worst one I stayed at in a very long time.If you are driving on the highway/freeway/Stateline, I wouldn't recommend driving 20 miles off just to stay at this hotel. Very minimal food option, does not look appealing at all. Would not stay again.