Best Western Royal Plaza Hotel & Trade Center

Reviews

• IL

  Isaque Lopes

  4 days ago
  1.0
  The room smells bad. Carpet is old and very stinky like dog pee and has mold. TV is old and image was dark. Worst Best Western I stayed. Reception staff was great, no complaints.
• AG

  Alex Gonzales

  4 days ago
  5.0
  We had a great stay. The rooms were clean and spacious. We loved the Breakfast Buffet, went every morning. Swam in the indoor pool and sunbathed on the patio.
• RH

  Rach Hammer

  May 17, 2026
  5.0
  The room was perfect for us! The staff in the restaurant were super friendly and the kids loved the food! Breakfast was fantastic and the staff again super friendly and they had the food refills coming quick!! The location is perfect because there is a lot around here to do, but it’s not a busy as Boston! We are definitely coming back here!
• CF

  Carrie Fortney

  May 14, 2026
  3.0
  I usually stay at Best Westerns when I travel and I think this one ranks as the dirtiest one I've been to. Not crazy, but lower standards than others I've been to for sure.
• BO

  Brian Ozdemir

  Apr 26, 2026
  2.0
  After I checked in I went to my room after a long day at work. I wanted to relax and watch a movie and enjoy my room. However this became a very frustrating issue and there was not help. The Internet was down, but the regular cable worked but the tv was having issues. I asked the lady at the front desk for help but she was unable to offer any type of solution or assistance. I was trying to screencast from my phone of the TV because there was an option present but it didn't work. the TV also had a broken spot in the screen which contradicted the statement from the desk saying that they just got new TVs LOL. I stayed here for a few days for business travel and I wouldve chosen another hotel if I had know the lack of service and function this hotel offered deapite its name. Overall the hotel was decent but far from Royal, They might as well change the name to Best Western Motel, bothing more, nothing less.