Best Western Braintree Inn

Bewertungen

• CC

  Cody Co

  4 days ago
  1.0
  I previously wrote a negative review about this hotel after having a bad room experience. After speaking with the manager, the situation was resolved in a very professional and courteous way. So my previous review is now amended.
• BP

  Brendan Pikey

  Oct 3, 2026
  5.0
  Its on a hill, dead end, no groceries super close. However the front desk managers were really great! I honestly thoroughly enjoy being a member with best western! They have always treated us great at just about every one i have stayed at!
• CC

  Chris

  Oct 3, 2026
  1.0
  The owner was a Jerk and yelled at us for letting in my cousin to hang out for a hour instead of making him wait outside. He also threatened to call the cops and take my money and not give it back. The rooms are dirty and had a few bugs around the place. I would choose any of the hotels in the area but this one. I will never come back. DO NOT STAY HERE!!!!
• LT

  Leah Treppel

  Sep 20, 2026
  5.0
  Great hotel - clean, big tv, comfy beds, laundry and business center were easy, and a fridge and microwave in every room. The 5* rating is because the staff is awesome. You can get into Boston easy on the metro and you’re close to the beach and shopping. I would stay there again!
• ER

  Evan Reddick

  Aug 8, 2026
  5.0
  For nearly three years, I stayed at the Best Western Braintree regularly while commuting to the Boston area for work. Because I chose not to relocate my family for an amazing career opportunity in Boston, I was personally covering the costs of frequent flights, hotel stays, meals, and all the expenses that come with living away from home several days at a time, twice a month. Finding a hotel that was affordable, clean, safe, and comfortable wasn't just a preference, it was essential. After more than 40 multi-night stays, I can confidently say that the Best Western Braintree exceeded my expectations time and time again. The location is excellent, with convenient and affordable access to Boston via the MBTA Red Line, making it a practical and cost-effective option for anyone needing access to the city. The hotel is consistently clean, comfortable, and well-maintained. The staff is always friendly, welcoming, and professional, and the complimentary breakfast is reliably good. What truly sets this property apart, however, is the management team. They genuinely care about their guests and clearly take tremendous pride in running the hotel. In an industry where many properties simply do the minimum, this team goes above and beyond to create an environment that feels welcoming and personal. Over the course of my many stays, they came to know me not as a room number, but as a person. Best Western as a brand may not always have the reputation of some higher-end hotel chains, but this particular hotel proves that exceptional leadership and genuine hospitality matter far more than the logo on the building. When you're away from your family as often as I was, finding a place that feels comfortable and familiar makes a huge difference. The Best Western Braintree became that place for me. I am grateful to the management team and the entire staff for making my many weeks on the road a little easier and far more enjoyable. If you're looking for a clean, affordable, well-managed hotel near Boston with people who truly care about their guests, I highly recommend the Best Western Braintree.