Best Western Plus Ruston Hotel

Reviews

• AA

  AC

  May 9, 2026
  3.0
  While the hotel is located near restaurants and a Walmart, the rooms and the elevators are not cleaned properly. I’ve stayed at this hotel twice in the last couple of months and there have been no improvements. During my stay, I returned from work and the door to my room was opened. When I reported this to the front desk, they said it was maintenance. They didn’t care that the door was left opened.
• MB

  Marcel Bartley

  Apr 27, 2026
  4.0
  4/26/2026. Ret usually stop at Holiday Inn Express’s but none located in this town. Enjoyed the friendliness of all of the staff here. The breakfast sausage, eggs, biscuit and gravy are much better here than HIE. The lobby is big and clean. The luggage carts are kind of small. The rooms are similar but HIE provides you with more TP and tissue and four pillows , there were only three here but they kindly gave me another. Overall we enjoyed our stay and we would come back or try another BE location. If this review was helpful please give it a thumbs up 👍🏻 ❤️ thanks
• ML

  Mikala LaFerney

  Apr 23, 2026
  5.0
  Alex at the desk deserves a raise. I have not received that level of customer service in a long time. He was absolutely amazing an took care of our every need
• JD

  Jo Ann D.

  Mar 23, 2026
  1.0
  No even worth 1 star. Dirty! Dirty everything, dirty sheets, shower curtain, stained bathtub, loose faucet, leak under sink, no door handle on bathroom door, and remote to TV did work to turn off tv. DON'T STAY HERE! ONLY GOOD THING WAS THE RECEPTIONIST WAS VERY NICE AND CAME TO CHANGE THE DIRTY SHEETS AND HEAVILY TIPPED HER FOR DOING SO.
• TS

  t S

  Mar 21, 2026
  1.0
  Told i cant check in early even as a platinum member and then i wait and come back and told i have to wait for all the ppl that came in to check in forst before me, this hotel is a joke because the people working dont wabt to do their jobs