SureStay Plus by Best Western Covington

Bewertungen

• DC

  David Cowan

  5 days ago
  1.0
  This was the worst hotel experience I’ve ever had. It smelled like the room was full of mold that had possibly been painted over. There was black mold on the ceiling in the bathroom. My pics show the rest. The only way I could sleep there was to go to Walmart to buy Lysol to spray the room. The sad part is we actually switched rooms because the first room was the same. I think the second room was worse.
• MM

  Madelyn M

  5 days ago
  1.0
  This place is so horrendous. When I say disgusting, I mean it leaves you feeling dirty. My family and I stayed because we needed to evacuate for the hurricane in FL. We payed $130 for this place to be covered in some type of grime, the A/C unit to be filthy with mold and I dont know what else, the bathroom to have THREE areas of mold, and the microwave was left from someone just cooking their food. Do not stay here, it should not be open to the public. It is a safety and health hazard for anyone to be here. This place needs to be shut down and redone, or just done for good. I will be filing a complaint with Best Western due to the fact that they charge that much with those conditions.
• VZ

  V Z

  6 days ago
  1.0
  This was purely the stuff you see out of nightmares. We opened the door and immediately got hit be the smell of urine and mold. Half the room was dark because the light wasn't working. The bedding were stained and when I lift one corner to inspect for bed bugs, there were yellow stains, short black hairs, pieces of debris and q-tips! The back of the front door had a black stain line somebody was constantly kicking it shut. More Q-tips in random spots. The toilet was FILTHY with debris of what looked like feces were floating around it. Walls had junk all over and the fridge smelled awful! When my son opened it, right away you were hit with a strong moldy fruity smell. There was brown gooey junk in there. I have never in my life seen anything so nasty. I think this hotel is a motel for druggies and low class (Homeless) type of people. My son said he seen what looked like a piece of moldy meat near one of the beds. I drove 2 hours to get here. Pictures were deceiving. I felt sick to my stomach, we had to leave!
• IL

  Irena Ladner

  Aug 31, 2026
  1.0
  Full of mold every room, trash outside does not get changed as you can see. They do not clean the toilets at all. This is the worst I've ever seen. Before even posting about this location I speak with the owners he does not care and try to blame the clean products says they don't work to well. Well you have to use them in order for them to work. They don't clean they just replace towels and linen. I showed him the mold he said he's going to get someone to check it. He has no care in the world since he does not care neither do I. This is utterly and completely disgusting. I'm taking all of the necessary measures to get this entire hotel reported
• GD

  Gregory Dunn

  Aug 2, 2026
  2.0
  My room was clean and comfortable, and for the most part, in good condition. The property in general seems a bit on the "seedy" side, with potholes in the parking areas and disheveled curtains in many of the rooms.