Best Western Plus Hiawatha Hotel

Reviews

• BP

  Brian Posey

  May 12, 2026
  4.0
  The room and service were OK. The pool and hot tub were subpar, water level is down 8 in, and the hot tub smells like a cesspool. I had stayed 2 weeks prior and condition was ok, water level was low but acceptable. Google has prices right around$122. As well as I had asked about a military/1st responder discount, upon check in, I was told it would be applied by another individual later that night. During check out, I was informed they do not, so when I received my receipt the prices were between $164 and $151. Plus city taxes and sales taxes. Which I've been finding this state taxes the hell out of everything... i was shocked with the inconsistency, and when I asked about it, I was told the owner changes it when they feel night to night.. I didn't expect to pay close to $600 for 3 nights. A bit disappointing honestly.
• AA

  Aleece Arnold

  May 11, 2026
  5.0
  It’s been good everytime we’ve stayed, just wish they had a little more competitive pricing compared to other local stays!
• RL

  Robin Lehew

  Dec 14, 2025
  2.0
  You have no sugar, not everybody has substitute sugars.\n And the only breakfast you serve is sausage can't eat it. It was a waste of my money.
• JC

  John Corral

  Nov 30, 2025
  5.0
  We stayed in Hiawatha while beating a major snowstorm on the route from Saint Paul, Minnesota to Oklahoma. Hiawatha is a small population town of 3,000 so we didn't expect a hotel like a Best Western property. Hotel was nice, nice staff, quick on getting additional towels for a fam of 5. Room has fridge, microwave, and coffee maker. There's a Caseys gas station and Dollar General if you need to fill up on gas, or get food for your stay. There is surprisingly a Pizza Hut that will deliver to the hotel. The hot breakfast was great, a variety of options to choose some. We will consider this hotel as a halfway point to stop on future travel if we are going back to the Twin Cities on this route.
• HT

  Houston Texas

  Nov 25, 2025
  1.0
  I was unfortunate to break down in Hiawatha, KS and had to stay 3 nights till a friend had off work to come pick me up from 3 hours away. On the last morning, I asked the staff if it would be ok to check out at noon which is 1 hour late. They said it was no problem and they wouldn’t charge the late fee. At 10:30, the lady sent her daughter knocking on my door to inform me that she had called the manager and the manager said to charge me a late fee. I hurried and jumped in the shower and luckily I was already packed and I checked out at 10:59. I’m just asking you keep your word. If they would have said there was a late charge in the first place, I would have came out to the lobby and waited that last hour to be picked up. I noticed that room service never even got to my room before noon, as it was just a few doors down from the lobby, so it was really stupid. Another misfortune is the rooms are twice as much as they are worth. I guess they can do that since there is no real competition in town