Best Western Clearlake Plaza

Bewertungen

• JR

  Jessi R

  2 days ago
  3.0
  Pros: friendly staff. Called us to make sure we were coming because it was after 11pm. We didn’t arrive until 1am and check in was easy. Made sure we had enough bedding before we arrived to use the sofa sleeper. Made sure we had 5 sets of towels. 3 beds in one room was nice so the kids didn’t have to share. Cons: needs some cleanup and remodeling. Carpet in hallways looks dirty even though the picture turned out ok. Pool area looks dark. Didn’t have time to swim. Rooms could use remodeling. But overall ok for what it is.
• AE

  Alisa Ebadat

  Jun 13, 2026
  3.0
  Rooms were decent but the bathroom floor was cracking. The room was clean enough to stay for 1 night but definitely not long term. Breakfast was very empty and not good at all
• SY

  Sandy Young

  Jun 11, 2026
  3.0
  Room decent. Not gross. But not great either. Check in was pleasant. But the outside of the hotel does not look safe when you arrive at night. The BW sign isn’t lit!!! Burned out! The entire large up in the air sign just dark. No lights in the parking lot. Looks ripe for thieves. And it certainly didn’t feel safe for women traveling alone. Also I was surprised (shocked) to find out AFTER I gave him my credit card that “oh by the way, a $100 security fee will be charged to your card in addition to the room rate. But don’t worry - it will be refunded back to you when you check out if everything is ok.” WHAT????? I’ve been loyal to BW for years of traveling. I WILL NEVER STAY IN ANOTHER BW AGAIN.
• TT

  Tiffany

  May 18, 2026
  4.0
  When arriving at the property, I was skeptical due to the lack of upkeep outside and around the property. I was pleasantly surprised that the inside was clean and welcoming. The front desk staff was amazing!! The rooms were clean and bed was comfortable. I would definitely stay there again
• CS

  Carol Sobish

  May 15, 2026
  4.0
  Good hotel for price. Was clean, service at desk pleasant and helpful. Would recommend.