B&B HOTEL Orlando International Drive near Universal

Reviews

• TS

  Treasia Sturrup

  2 days ago
  5.0
  I’m currently checking in at B&B Hotels and Jesus has been extremely helpful. He has a great attitude, is very professional, and truly cares about the guests. He made the check-in process smooth and welcoming. Excellent customer service and hospitality — thank you, Jesus!I’m currently checking in at B&B Hotels and Jesus has been extremely helpful. He has a great attitude, is very professional, and truly cares about the guests. He made the check-in process smooth and welcoming. Excellent customer service and hospitality — thank you, Jesus!
• FF

  Faith

  4 days ago
  5.0
  This was a cute little gem within walking distance to many restaurants and attractions. Our two queen bedroom was spacious and clean; large walk-in shower with option of wand and shower head use; renovated modern look. Beds were very comfortable. Be aware that there is no elevator so first floor is recommenced for those who are not able to take the stairs (only two short flights). No parking fee. Would definitely stay again.
• OS

  Oscar Solis

  4 days ago
  5.0
  One day it's all it took to realize this is the place to stay and going forward it is exactly what I'll do. Everything was neatly taken care of....Carolina was spectacular with her customer skills that any one would love to have on their roster (hope she gets a raise). Comfortable room and good breakfast served with a Smile. All the staff were very kind and helpful. Highly recommended!
• CM

  Chiamaka Maduka

  4 days ago
  4.0
  Jesus consistently delivered amazing customer service!!! This made the entire stay worth it :) Stayed at the B&B Hotel during Rolling Loud weekend. It was in a super convient location relative to Camping World Stadium and other attractions. We had slight issues checking in that Jesus was able to smooth out for us with one phone case despite consistent, empty promises from other front desk staff. The rooms were clean and the pool was nice (goes 8ft deep so be mindful!). Cleaning service is upon request, so I would recommend asking for a particular date at check-in. We requested new towels and cleaning for day 3 of our 4 night stay and no-one ever came. There is also no elevator so keep that in mind for and handicap needs! Ultimately due to location connivence, initial cleanliness, and the help of Jesus, I would stay here again!
• TG

  Tyler Cheever Gomes

  May 2, 2026
  5.0
  I almost didn't want to leave as good of a review as I really want to because I'm scared that when I do, it's going to always be booked up and I'll never be able to stay here again. 😂😂 But credit is due when credit is due... 👏🏼 👏🏼 👏🏼 👏🏼 Based on the price I had very little expectations (best way to travel so anything can be a bonus). 😊 STAFF: I never got to meet the GM Alexander however, I can tell he's doing a great job because I did get to meet and mainly deal/interact with Carolina. She's super attentive and even though she's super focused with a great sense of urgency (that any employer would be so lucky to have) as has a zillion things going on, she still has an uncanny empathy and and knows to stop what she's doing to make you feel fully heard. That's just work ethics that is hard to teach. Some people just are really good! FRONT DESK: -Ashley was always kind, handles herself very calmly on situations where I'd be stressed and that kept others calm (good luck in school! You're in the right field for Communications).😊 - Alex was just totally cool, friendly and professional. I kept locking my key(s) in my room all the time (like a dummy) and he was never bothered to help at all in fact, he had a swag that made me stop feeling badly about myself. So Bravo to him and a major "THANK YOU! 👏🏼👏🏼 THE ROOM: Everything was accurate and even better. 😊 Bed was super comfortable, a good amount of pillows and towels. I usually have to ask for more and there was no need although I feel like they would have been happy to help. The AC in the room was great. BATHROOM: Super clean... The water pressure and temperature were very impressive! Gets as cool or as hot as one needs/wishes for or can handle. 🥵🥶👍🏼👍🏼 Plenty of storage to unpack and feel at home. While there's a big space under the bed to hide it out away your suitcase so nothing feels cramped . 🧠 WHAT DIDN'T WORK (BUT IMMEDIATELY FIXED). My fridge was not working and within 30min they had a new one working and that was great (so efficient). My internet TV (YouTube, or apps) weren't connecting to the their new internet system but the channels did. They tried rebooting and did invest time to "try" to fix it immediately along with the fridge (efficiency to the max). Super minor. The Venezuelan gentleman and the Brazilian IT guy were ON IT and really good at their jobs 😊 FACILITIES: They have a great munchies/snack area in the front. The merchant, definitely knows their audience. 🤭 Ice machines throughout the entire premises with good filters so it didn't have that awful FL water taste. 🧊👍🏼 The pool was area was super great. It was a smoking 🚬 friendly hotel (which was great for me). In the outside areas where they're was enough space where it would not bother anyone who is sensitive to it. A win for everyone! LOCATION: Easy to find, enough parking and close to a huge CVS and and tons of restaurants and DQ right next door. I'd give it more than 5 Stars if I could. Felt super safe and all the guests seemed very pleased. Not one stressed person. Good vibes there. 😊 This will always be my new go to (if it's not fully booked after this review! 😂 🤞🏼🙊). Thank you, B&B Orlando! You guys have great enough model to open a chain (if you haven't already... Idk 🤷🏼‍♂️). But I'll support you guys anywhere I can. 🫶🏼 Tyler G.