On my way from Tampa to Jacksonville, I got a flat tire not long after starting the drive. I needed to find a hotel nearby that was affordable, well-reviewed, and close to a tire shop so I could get it replaced first thing the next morning. The Best Western Ocala Park Centre I-75 met every single one of those needs.
Walking into the hotel completely exhausted, I was deeply grateful for the warm welcome at the front desk. The room was spotlessly clean, and the bed was very comfortable. The shower water pressure was strong, and the sink had great pressure as well. Thanks to the cozy bed, I fell asleep quickly and woke up well-rested the next morning.
If I had to sum up this hotel in one word, it would simply be "clean."
This hotel breached contract on the breakfast amenities. They overbooked themselves beyond the capacity of what the staff could realistically handle, and as a result, I was unable to get the breakfast included in my room rate.
I went downstairs five times, and every time they were completely out of food with a multi-minute wait for the next batch—only for the crowd to instantly wipe out the tray before I could even get in line.
Please put a cap on bookings if it goes beyond what your current staff numbers can handle. If I go to the website to book a room and none are available, that's understandable and not a complaint. Whereas being given a room but finding that staffing cannot properly accommodate all guests and fulfill contractual obligations is a big problem.
I have stayed at this hotel several times in the past, but after this experience, I will no longer be a regular. This is entirely unprofessional.
VH
Valerie Hudgins
Aug 2, 2026
Great value for a clean, safe, quiet, and comfy room. Amaria at the front desk was cheerful and extra patient and helpful with a single traveler who had lots of requirements. Cindy, the manager was busy, smiling, and ever available to assost. Would stay again at this convenient to 75 location. Free breakfast and a lovely clean pool with a hot tub was a bonus!
SH
scott haviaras
Aug 1, 2026
You know it's hard to give this place a bad score, the place was clean our room was neat, the lady at the front desk was very nice and helpful and we went to leave they had a breakfast that had some hot food and cold food which was not too bad and the lady who was running the the morning brunch was very nice and pleasant
DH
Darcy Haviaras
Aug 1, 2026
Room was nice. Air-conditioning a little bit loud. Breakfast was pretty good. But the lady running the continental breakfast was amazing. She was very sweet, attentive, upbeat and diligent. Perfect person to have in a Customer Service role. Did not catch your name.