Best Western Plus Kendall Hotel & Suites

Bewertungen

• RV

  Roxana Vega

  2 days ago
  2.0
  La habitación me robaron un trípode fui a preguntar a resección y me dijeron que me iban a avisar para dármelo y nunca me lo entregaron por lo demás bien está limpia la habitación un señor nos cambió de habitación y fue amable
• MM

  Michael Marutiak

  May 28, 2026
  4.0
  Beware of the deceptive charges at the BW Kendall. I stayed 3 nights at the Best Western Plus Kendall Hotel on a business trip. After entering my credit card for the room, the hotel had me enter the card again for a $50 "credit hold". Something of that nature was expected as most hotels put a small hold on a card for incidentals and then remove the hold after checking out. There was NO NOTICE whatsoever that the hold was non-refundable, in fact the clerk explained it as a "hold". The $50 was added to my bill on check out/ After waiting 2 months for the credit to appear on my credit card bill, I called the hotel. The hotel then explained, for the first time, that the $50 was a "fee" for "getting approval for the card". (We all know how that works: put the card in the little machine and wait a second for approval.) There was no refund or return of the "hold". Federal regulations allow for a maximum of 4% for a credit card fee and the retailer is prohibited from profiting from it. Federal regulations also require advance notice of the fee to be posted. The hotel is using semantics to deceive customers and skirt the law ("credit card fee" vs. "card approval charge"). This is very deceptive, underhanded and illegal.
• AO

  Andreas Oertel

  May 23, 2026
  5.0
  Waren hier für eine Nacht und können uns über nichts beschweren. Standard Zimmer, das sehr groß war. Sauber. Frühstück war super mit Waffle Maschine. Sehr große Auswahl 😄. Wir mögen Best Western PLUS.
• ZZ

  Zen

  May 13, 2026
  5.0
  I just arrived a little while ago and could not be happier with my stay so far. This is a very upscale Best Western. Frank at check-in was especially kind and welcoming after my long journey getting here. I rented the king room, and it is modern, spacious, spotless, and incredibly comfortable. The room includes a desk, seating chair, two beautiful tall windows with sheer curtains and overlays, and a separate bathroom with a tub. The hotel also has a pool and jacuzzi, but after the drive I opted to relax in the tub instead. I’m now happily resting in my room and already very impressed with this hotel. I feel grateful to have chosen this location.
• JM

  Janelli Munoz

  May 13, 2026
  4.0
  Very comfortable hotel inside and the exterior was just remodeled and looks 😊 nice. I enjoy the hearty free breakfast options. The assistant general manager is very kind and accommodating.