Best Western Plus Inn Scotts Valley

Bewertungen

• DW

  Deanna Welch

  Jun 25, 2026
  1.0
  Housekeeping threw a bag of my dirty clothes away and management did nothing to reimburse me for it.
• MZ

  mu zu

  Jun 22, 2026
  1.0
  The door locks did not work
• JJ

  Jacqueline

  Jun 11, 2026
  2.0
  Rooms are dirty, food made me sick (don't eat the fruit they leave out for snacks! They are old/moldy.) I was sick for 2 days after eating the fruit. They did change my room when I asked. The first room: microwave had crusted food on the front and the sheets were not changed (body hair).
• TF

  Tara Frost

  May 26, 2026
  5.0
  Very polite and attendant from desk crew. Everyone took really good care of the breakfast bar. I love that they keep the train station open for you 24 hours. You don’t find many hotels that are that courteous. They do allow dogs for a small fee and they are very pet friendly almost all the rooms are near the pet potty area. They hosted three franchise and three franchises had a time. Housekeeping also came in clutch. I needed quarters for the laundry machine and Other the front desk forgot to get memorial day change the housekeeping was prepared lol.
• BT

  Briana Taylor

  May 18, 2026
  1.0
  UPDATE- management refused to give any kind of compensation due to the fact that I did not say anything the first night. I thought maybe it was a guest using the washing machine that was also on the other side of our room. 100% not impressed with how management handled the situation. Stayed in a room that, unfortunately, was right next to the kitchen. Every morning, starting at 4am, loud banging occurred until 5:30. (Why you would put guests that are going to be there in that specific room for 4 days is beyond me ). Front desk couldn't help because there were no rooms available. So, 4 nights of being woke up at 4am (while on vacation) made for very long days (and headaches due to lack of sleep). The bubbles dont work in the hot tub (that is more lukewarm). Rooms are okay, but the direct tv only works sporadically. Will not stay here again and will definitely not recommend it to anyone either. Ended up buying ear plugs to try and dim the nois. Also, the hot tub was dirty (there was a hair clip in the bottom).