Best Western Plus All Suites Inn

Bewertungen

• MP

  Mike Parson

  1 day ago
  2.0
  Elevator is not working… Both TV is not working… A smoke alarm hanging from the ceiling.. Front desk man doesn’t have any personality there’s unwelcoming, no offer help or a word… Property is OK and good-looking but need works. Don’t waste your money there..
• PK

  Patty Keene

  3 days ago
  4.0
  Very poorly explained how to enter the hotel through the parking garage. We arrived at night, the elevador wasn't working and there was no clear signs on how to get to the lobby. The receptionist was very nice and apologetic, though. The room was nice but very loud because of street traffic. The shower was very difficult to start it since you get wet with cold water when you start it.
• VS

  Vincent Saporito

  Oct 5, 2026
  1.0
  Purchased room online with points and received followed as part of confirmation email: “18,000 Points + $ 167.92”. Checked out and was charged $269.87. When I asked reception why, they said the points were applied to a room charge of $332.87 and would not accommodate the quoted price I received from Best Western. Place needs to be updated. Will never stay at this hotel again.
• CY

  Cathleen Yang

  Sep 22, 2026
  2.0
  We are in Santa Cruz to move our son into his apartment and start his third year at UCSC. We didn't know until Check-in that the only elevator is broken. They gave us a nice room on the third floor but it was hard hauling our luggage up the stairs.
• DH

  Darian Heredia

  Sep 19, 2026
  1.0
  It is 1:30am and we were careful to be sure we could check in at this time beforehand. What the service desk did NOT tell us was that the elevator was broken, our room is on the third floor, and there was no parking at the hotel. Or anywhere within a mile of the hotel. Yeah we won’t ever be doing “Worst” Western ever again. We canceled and slept in our car because we wouldn’t PAY anyone to be treated like this.