Best Western Plus Ontario Airport & Convention Center

Bewertungen

• TH

  Tamra Hanson

  Jun 30, 2026
  3.0
  Both sides of my room had people in and out all night, someone kept trying my room door to try and get in, and when I checked in the desk guy was very grumpy. Great service in the breakfast room
• LH

  Leanna Henslee

  Jun 26, 2026
  4.0
  Great breakfast and decent pricing until alot of unexpected things happened which made my 8yr old and I a little uncomfortable so we left in addition to the fact that it happened to be sold out ironically again which doesnt make sense when we had been renting there for about a week and they knew we were extending.
• CF

  Chris Floyd

  Jun 24, 2026
  1.0
  This was a horrible experience from start to finish. The property is more like a dated motel than a hotel, and the overall atmosphere felt unsafe and uncomfortable. The last night was by far the worst. The noise outside was nonstop and sounded like the Fourth of July all night long. There were loud people coming and going, yelling, slamming doors, and creating disturbances throughout the night. I honestly feared someone was going to bust open my door. I got virtually no sleep. Housekeeping was also unprofessional. I watched staff throwing towels from the second floor into bins below. Trash sat in the stairwell for days without being cleaned up, which says a lot about the level of attention given to the property. As a rewards member who booked directly with the hotel, I expected much better. Instead, I found a noisy, poorly maintained property in an area that did not feel welcoming or secure. Never again. I would not recommend this hotel to anyone looking for a safe, quiet, or restful stay. There are much better options in the Ontario area.
• LW

  Lori Ann Wiley

  Jun 6, 2026
  5.0
  This is definitely a new favorite spot for air parking and travel! You can't beat the price with a night's sleep and onsite parking with 24 hour shuttle right to your terminal! The rooms were quiet and clean! The room smelled fresh too! Don't plan on getting over on them with the breakfast either because you've gotta give your room number and they serve the plate based on the number of guests assigned to the room! 😂 So essentially, they gatekeep and micromanage the Continental, but can you blame them when people think it's a take and go buffet for everyone and their neighbors? 🤷🏽‍♀️😂
• LC

  L C

  Jun 6, 2026
  4.0
  Rooms were clean, all amenities in good working condition. Problem I had is I booked on one of the features,that is the full breakfast.You don't serve yourself on the hot table items. The staff serves you. I refused eggs, I refused gravy for biscuits,and I refused waffles.But the staff seemed a little surly when I asked for a 2nd piece of the approximately 2" sausage patty.They give you about 6 cubes of potatoes (whicj are half the size of a tattor tot. I left a $4 tip (it is automatic for me).I later saw one of the hotel maintenance walk out with a mound of food they piled on top of his plate. When another customer came later (family of four) and I saw the male was a little larger than I. I told him you are going to have to ask for another piece of meat. He later told me he asked and he was refused. Everyone does not eat the breakfast,and the full breakfast should be a normal portion and it should not be if you are one particular race (hispanic serving) ,you get one size portion and another trace a different portion.