If you enjoy cockroaches, spiders, and crickets crawling around your room—and waking up with itchy bites—this is the place for you. We tried contacting both the front desk and the general manager multiple times to seek an appropriate resolution, but received no response and no action taken.
While they were accommodating to give us a first floor room (no elevator) for 2nd floor, I thought how lucky, that is until we got in the room. The carpet had multiple stains, crud in the corners by tub. They moved both the soap dispensers and toilet paper holders, but did not bother to paint, spackle or even clean areas where they were originally. Best Western you can do better!!
SR
Seahawk Rok
Jun 15, 2026
Nice Hotel ,Clean,indoor Pool and Hot tub.
SS
Sibling Songs
May 28, 2026
Let me start by saying it was Memorial Day and my wife, Daughter, and I were coming home from up north. We left at 4:30 in the morning from Santa Cruz CA and the traffic was starting to get very bad when the I-15 goes up the Grapevine. We decided to pull off to use the restroom and get food about 11:45. We pulled into the Chevron gas station fueled and did assorted things there. By this time the traffic was so bad it took us from 12 03 until 1245 just to get across the street to Best Western. And this decision was made because the traffic was not moving, people were not letting each other go through and tensions were starting to flare in many vehicles, so I decided for us to spend the night at the Best Western in Lebec.
This was a fantastic decision. As we walked, we noticed that this was very clean and nicely kept Best Western. Lots of awards on the wall for being a diamond club member. Kimberly helped us at the front desk. She was very polite and helped us through the check-in process. She was very helpful in explaining to me that I probably could have gotten a better rate by directly going to the Best Western site, but I've forgotten my password, so I'll remember to do that next time.
The room was clean, spacious and inviting- they had a great bathroom. As you look at the pictures on the Internet, they're very accurate and descriptive. There are plenty of amenities such as fantastic shampoos and conditioners, the pillows were nice and fluffy, and the beds were very inviting.
They have an inside pool, which we didn't try, but it looked inviting. They have a snack machine on the inside which was reasonably priced. They offer a great breakfast included, but unfortunately, I had to go to work the next day, so we left very early.
I can't tell you how relieved we were to be able to find a room, relax, and let the traffic outside fade away. It didn't stop until around 9:00 at night. I would suggest this hotel anytime but especially during the holidays just to be able to relax and have a nice hearty breakfast, plus there are many restaurants and fast-food (Chipotle, McDonalds, In-N-Out) places around there for the evening meal (we ate at Denny's, but there was an IHOP too).
If you happen to stop by there ask for Kimberly. Best Western is lucky to have a dedicated and courteous employee such as she.
Good location, easy access to parking, pretty quiet. Does not have elevator to the second floor and noise from the lobby can drift upwards to the rooms. The rooms are somewhat dated, more of a 2000's era standard, but do come with a refrigerator, TV, and all of the necessities. Breakfast is the standard Best Western breakfast of sausage, cereal, powdered eggs, fruit, juice, waffles, and bagels. Would stay here again if the price was appropriate.