EM
Elizabeth Martinez
May 15, 2026
Just made my staycation costly not enjoyable I wish I could do a doover
I would not have chosen this hotel had I been made aware of how slow the internet and TV is. Both were buffering half the time. I ended up using my phone to watch the news. This is the slowest test results in over 800 hotels. My dial up service in 2001 had 5x this speed.
I had such a great stay here! The bed was incredibly comfortable, I slept so well! Very plush pillows too. The room itself well kept which made it easy to fully relax. The housekeeping staff were so friendly and kind, and you can tell they genuinely care about their work. A special shoutout to the front desk, Bailey! She was incredibly genuine and went above and beyond to make sure we were taken care of. That kind of service really makes a stay memorable😊
I would absolutely stay here again, highly recommend it
Have to start with how amazing the staff were. Very friendly and polite and willing to help. The rooms on the other hand were rough.
Checked into one room first and noticed dead bugs under the sheets, stains on the couch and chairs, red marks on the comforter. We figured we got the bad room over the bunch.
Then we checked into the other 2 rooms. Both similar. Not sure if cleaning staff were moving quick or whatnot, but it felt the had hardly cleaned and used Fabrize to make it seem like they did.
Again, compliments to the front desk and breakfast staff. The rest wasnt so great.
EC
Elaine Creech
Mar 14, 2026
THE “PLUS” on BW MEANS PLUS MORE MONEY! This hotel was one of the worst BW I have stayed in. Not worst as in dirty but worse as in cramped and bathtub faucet was broken! WHERE IS QUALITY CONTROL? There was just my husband and I but we rented the room with 2 queens and I can’t imagine trying to navigate with 4 people in the room.
NEGATIVES:
1. ONLY ONE LUGGAGE CART
2. CRAMPED ROOM AND EXTREMELY CRAMPED BREAKFAST AREA
3. NARROW HALLWAY
4. THIN WALLS AND YOU CAN HEAR TALKING FROM NEXT ROOM 5. SUPER TALL BEDS SO SHORTYS HAVE TROUBLE GETTING IN BED
6. BATHTUB WAS DANGEROUSLY SLIPPERY (Lawsuit injury just waiting to happen)