I visited the official Byredo store after previously buying a fragrance from Nordstrom. I mainly came to explore more scents and try some samples.
Unfortunately, they only had a limited selection of samples available, which was a bit disappointing since I was hoping to discover something new. Byredo is currently my favorite perfume brand, so I was really looking forward to trying more from their collection.
That said, the shop itself is very cozy and stylish, and the service was good.
I still hope to come back again and explore more next time.
AS
Ashlyn Salao
Apr 9, 2026
Justin was amaaaaazing while helping us find scents that we’d like and matched what we were looking for. We’re so grateful for his recommendations and storytelling and that we got to take some samples with us to try them out before buying a full sized bottle. So glad that there was a storefront to visit and that Justin made the whole experience feel so personable, genuine, and helpful.
Customer service was amazing Kevin helped me out today and not only let me test but wrote down all the names on the sample cards so I don’t forget :)
QM
Quinn McCorvey
Nov 25, 2025
I recently bought a discovery set online that came with a coupon toward my next purchase, so I wanted to stop by the store to smell a few other fragrances. Jacob was incredibly kind and helpful. I’m so glad I went in person. I ended up placing an order online afterward and even figured out what my next fragrance will be. The other day, I went with a friend who was shopping for a new scent. After we had a terrible experience with a sales rep at Nordstrom, I told her we should head next door to Byredo instead. Their fragrances are amazing, and the people are genuinely kind. Jacob, Justin, and Jessie (I think) were all so helpful and welcoming. My friend left with a new perfume, and we both got some samples to try!
CZ
chloe zhong
Jul 28, 2025
I visited Byredo americano, on Saturday afternoon with my Friday and was disappointed by the service from one of the female staff members. From the moment we entered, she displayed a very unfriendly attitude, with no smile or warmth, which made the experience unpleasant. However, due to the poor attitude of the female staff, I decided not to make a purchase, despite initially intending to. I hope the store can address this lack of professionalism to improve the customer experience.