Best Western Americana

Bewertungen

• RM

  Rosalinda M

  Jul 31, 2026
  4.0
  The one in Visalia Ca. is very expensive! (One closest to me) None here in Porterville, where I am now.
• CB

  Curtis Brown

  Jul 29, 2026
  1.0
  Had a very bad experience with them. Check in was great and fast. When we came back at night showered and got ready for bed, we noticed plumbing noises every least 5 minutes or so. I went to the front desk told the lady. Unfortunately she was busy and made 2 mistakes giving a lady 2 different rooms with someone in it, which horrified the lady. After the lady left she even admitted it was her fault! Then I told her about my plumbing she offered to give 50% off and cancel my next day reservation and attempt to put me in another room.. after I seen what the last customer went through I told her I'll pass cause I had my younger son with me.. the next couple days my bill went through and noticed they charged me the full amount I called talked to the manager showed my invoice and still they charge me full price! Lack of communication, they never called back on the matter i had to call them and they just want to ignore the fact! Horrible customer service! Definitely wouldn't recommend this place to no one!
• ST

  Scott Tao

  Jul 15, 2026
  5.0
  Amazing place to stay the pool area is like an oasis.
• YY

  Yuri

  Jul 1, 2026
  5.0
  👍
• GD

  Ga dorito

  Jun 21, 2026
  1.0
  Emory, who was assigned to the Saturday evening reception desk, demonstrated unprofessional and dismissive behavior. She refused to answer basic questions regarding my stay, and I personally observed her hang up on a guest who was seeking assistance. This level of conduct is unacceptable for a front facing role and reflects poorly on the property