Best Western Rose Quartz Inn

Reviews

• AF

  Adriana Franco

  2 days ago
  3.0
  Best Western Rose Quartz Inn was overall a pretty average stay for this type of hotel. Nothing terrible, nothing especially memorable, just one of those places that serves its purpose when you are passing through a small mountain town and mainly need a roof over your head, air conditioning, and a decent place to sleep. The accommodations themselves were okay. The room was comfortable enough, and after long days on the road and exploring nature, honestly sometimes “slightly above camping” becomes a perfectly acceptable category of comfort. Breakfast was fine and did exactly what hotel breakfasts are meant to do: provide caffeine, carbohydrates, and the emotional support necessary to start driving again. Nothing extraordinary, but perfectly adequate. The front desk staff did not feel especially warm or welcoming overall. However, the rest of the staff was actually very friendly, especially Gwen, who truly deserves recognition. She went completely out of her way to help me with a post office issue without me even asking for assistance. That kind of unsolicited kindness really stands out when traveling. Later we happened to see her again at dinner, and she was just as warm and friendly there too. Kudos to Gwen for genuinely caring about guests. The biggest issue for me was cleanliness in the bathroom. There appeared to be mold, or at the very least some questionable staining, around the shower curtain area and near the soap dispenser. It was noticeable enough that housekeeping and maintenance could definitely pay more attention to those details. Overall, this hotel worked for what we needed during our stay in Chester. It is not luxurious, but in a small town with limited options, it provided a functional and reasonably comfortable stop along the journey.
• JB

  josh brake

  May 1, 2026
  5.0
  I wish I could give them more stars. This place is amazing. I worked in the area and had to stay there for a while and I dont have one complaint. The staff, services and atmosphere was great. They have a customer for life. Ask for Katina, she is wonderful!!!!!
• TT

  this_week_on

  Apr 12, 2026
  4.0
  Pretty good for a beat western with good gas station near by
• AS

  Allyson Snyder

  Mar 25, 2026
  5.0
  This was a great hotel to stay at after a day at Lassen Volcanic National Park. It’s a bit of a drive but worth it because there really isn’t much between Lassen and Chester. You can check in late, and the staff are very friendly. The free breakfast was surprisingly good and filling. Would stay here again.
• ML

  Mountain lover

  Mar 13, 2026
  5.0
  They have large rooms great staff and accommodations