Best Western Plus Pavilions

Reviews

• RS

  Roberto Schneider

  May 13, 2026
  5.0
  Muito bom, localização excelente, limpo, confortável, ótima piscina e jacuzzi
• KB

  Kerri Bacon

  May 10, 2026
  5.0
  We’ve stayed here a few times now and it’s truly the best value for staying close to the Disneyland resort without paying crazy resort fees. Parking is easy, tho it’s $15 per night. BUT you get a voucher for 2 persons free breakfast at nearby Dennys.
• TL

  Trinity Laney

  May 5, 2026
  5.0
  We stayed here when we went to Disneyland for Star Wars Nite. The location was quick and convenient for us to walk over to Disneyland park. The meal voucher for the Denny's was an amazing plus to fill us up without even having to leave the parking lot. Would stay here again for another trip to Disney.
• RW

  Ronald Welch

  Apr 30, 2026
  5.0
  Very nice hotel for the price. Dennys is amazing. Very well kept pool and hot tub. Good coffee in the lobby.
• HH

  Hannah

  Apr 28, 2026
  1.0
  The manager at this property was extremely unprofessional. I called with questions about my stay and an issue with my rewards balance not being updated correctly. During the conversation, he became agitated, raised his voice, and began yelling. When I asked to speak with a manager, he stated that he was the manager and then hung up on me. I proceed to call back and he answered and immediately hung up. Throughout the interaction, I remained calm and simply sought a resolution. Unfortunately, his behavior fell far short of basic professional standards. It’s clear that additional training in customer service, communication, and emotional intelligence is needed. There also appears to be a lack of proper training among the front desk staff, as I was given inconsistent or incorrect information. What initially started as a positive stay was ultimately overshadowed by this experience with management. As a result, I will not be returning.