SIXT Rent a Car

Bewertungen

• SO

  Sarah Ochoa

  May 13, 2026
  1.0
  This was one of the worst rental car experiences I have ever had. I extended my rental through Sixt Fornebu after being explicitly told in writing that a NEW contract would be created for the extension period and that I would be able to REVIEW and SIGN it electronically before payment. That never happened. At no point was the new rental price clearly disclosed to me. I was simply sent a payment link with no clear explanation that the rental rate itself had increased significantly. Later, I discovered I had been charged a much higher amount than my original agreed rental price. When I challenged this, Sixt’s response was essentially that because I extended the rental, they could change the price afterward under their terms and conditions — despite never clearly presenting the revised rate beforehand and despite not having a signed revised contract. They still have not provided proof that I knowingly accepted the increased pricing. What makes this even worse is that during the rental period they also sent me an aggressive email demanding to know why I had not returned the vehicle FIVE DAYS before the agreed return date. They were completely wrong. After I corrected them, nobody apologized. The entire experience was misleading, chaotic, and incredibly unprofessional. Customers should not have to fight to find out what they are actually being charged after being told they would receive a contract to review first. Be extremely careful dealing with this location, especially if you need to extend your rental. Get EVERYTHING in writing, including the exact price, before making any payment. Or better yet, rent from ANY other place than Sixt Fornebu. Editing my review to address the comment left my Sixt. I have contacted Sixt about this. It says in my original review that they claim they can change my rental rate to be whatever they wish. They did this with no signed contract, no disclosure to me about the raised rate up front, and no agreement from me about a raised rate in any form.
• S

  Øyvind Bauer Sandtveit

  Nov 18, 2025
  5.0
  Hyggelige og serviceinnstilte medarbeidere! Rask responstid!

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