In Italian 'Il Panino' translates to 'The Sandwich'. A name carefully chosen by past owners who had Italian heritage. For over 12 years Il Panino has been operating in the heart of Bridgend town centre, serving locally sourced, great tasting breakfast and lunchtime products. Set in an iconic building and picturesque location, Il Panino offers a great place to sip a coffee, meet with friends, enjoy a beer or wine in the sun (within our outdoor seating area), or tuck into a freshly baked baguette/panini loaded with your favourite fillings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.