The whole process, from testing to purchase, was a very pleasant experience, with excellent sevice. Right from the start, the staff were all really friendly and Jack Lovie, who did my hearing assessment and follow up fitting with new aids, was a great guy and very easy to deal with. Everything was explained in detail which gave me great confidence in the process and the subsequent purchase. I feel that my needs and requirements were listened to and that was what influenced the choice of aids which were recommended. There was no push to the top-of-the-range models. Definitely 5 stars
LB
Lawrence Brett
Sep 26, 2024
5.0
Very helpful guy who put me at ease immediately and answered all my queries clearly.
CR
Chris Russell-White
Nov 4, 2022
5.0
I have always found the staff both fully professional, ready to answer all my queries and friendly.
FM
fiona macalister
Nov 4, 2022
5.0
Initial appointment with Craig was so reassuring and informative. My second appointment to get the hearing aids was again a positive experience. Craig was understanding and helpful and made the whole process worth doing. If you are thinking about it do it as it changes your life!
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