Had a great experience from pick up to Drop off ..Very fast time saving pick up due to the app, lovely car , fast drop off. Definitely recommend Sixt car hire , and I will be using them again soon .
Mir wurde für einen Strafzettel den ich direkt bezahlt habe ein Inkassobüro auf den Hals gehetzt und Sixt war absolut unkooperativ den Sachverhalt zu klären! Auf meine Anfragen wurde gar nicht geantwortet und erst nach Wochen auf mehrfache Anfrage der Rechtsabteilung meiner Firma.
I recently rented two cars through SIXT over a two-week period, and the experience was exceptional from start to finish, largely thanks to Sahil. From the moment I walked up to the counter, he provided an extraordinarily warm and welcoming service that instantly set a positive tone. He handled the entire process with impressive speed and efficiency, getting me on the road without any hassle, while keeping all details and terms completely clear and transparent. Sahil's outstanding professionalism, speed, and clear communication make him an absolute credit to the SIXT team, and I will undoubtedly return for my future rental needs.
Just wanted to give a huge shoutout to Sahil and Yousuf at Sixt. Their customer service was top-notch, friendly, professional, and they made me feel genuinely happy and satisfied with the whole process. The car was excellent too. Thank you both for such a great experience. Sixt is lucky to have you!
TW
Tim Williams
Aug 6, 2026
I’ve hired from SIXT at Birmingham Airport on a number of occasions, and a big reason I keep coming back is Fazil.
From the moment you arrive, Fazil’s approach to customer service stands out. He always greets customers with a genuine smile and a friendly, professional manner, which is noticeably different from the experience I’ve had with many other car hire desks at BHX.
On my latest rental, he took the time to understand exactly what I needed and recommended an upgrade (at an additional cost) that genuinely suited my requirements far better than my original booking. It wasn’t a hard sell, it was simply good advice, and I’m really glad I took it.
It’s the little things that make the difference too, offering to help with bags, opening doors, taking the time to explain everything properly, and making sure you’re looked after. Those small touches are becoming increasingly rare, but Fazil delivers them consistently.
As an airline worker, I’m regularly at Birmingham Airport and always try to use SIXT because of the customer service Fazil provides. The online prices don’t always make that possible, but if SIXT is only slightly more expensive than the alternatives, I’ll choose them every time because I know the service will be worth it.
Thanks for the amazing service, Fazil. Keep doing what you’re doing, it’s noticed and it’s appreciated.