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The Tastemaker
1 day ago
It’s the third time my husband has collected a car from this location and every single time the staff have been super friendly and professional. I’m only sad he didn’t get their names to say a public thank you.
It was overall a good experience clean car, clear guidance and helpful staffs. Only one concern here: when we returned the car, my husband forgot his glasses on the green mini cooper we rented in June and filed a lost and found application. So far, we didn’t hear anything back from the staff. It’s been around 2 weeks almost and we are afraid we may lost his glasses :(
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Jason Economides
2 days ago
You should expect Sixt star service from this company - and honestly they didn’t disappoint. Super friendly, took time to talk to me both on pickup and drop off. The car was clean and pretty much brand new. We got on so well, we even took a selfie! Wouldn’t hesitate recommending them.
“Sufyan provided excellent service. The car handover process was smooth and efficient, and all the procedures were completed very quickly. He was professional, helpful, and made the entire experience easy and stress-free. I highly recommend him and the team at the Victoria Station branch.
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ДМИТРИЙ Тонк
Jun 11, 2026
I am extremely disappointed with SIXT’s handling of my case.
For more than two weeks, SIXT has been unable to remove an incorrectly charged traffic fine from my account, even though I already provided official documents from Transport for London confirming that the fine was cancelled.
Despite this, SIXT continues sending me messages about the invoice and has threatened to involve debt collectors and permanently block me from using their service. This is completely unacceptable, especially when the fine was cancelled and the evidence has already been sent to them.
There is also no proper phone number to contact a real person, which makes resolving the issue even more frustrating. I keep receiving automated replies saying they need more time, but no actual solution is provided.
I expect SIXT to cancel the invoice immediately, stop any collection threats, and confirm in writing that my account will not be affected. This level of customer service is unacceptable for an international rental company.