I would like to sincerely thank the employee who was on duty on August 26, 2026.
He waited for us because we had gotten lost, even though his shift had already ended.
We were very happy with the Mini Cooper we rented. The service itself was also very professional. Everything went smoothly, except for us getting a bit lost leaving Stansted Airport.
GM
Guglielmo Mantero
Aug 20, 2026
Per una volta non mi sono sentito in ansia durante la gestione di una macchina a noleggio
Premetto ho prenotato direttamente con SIXT una macchina con assicurazione completa (no interni) quindi l’esperienza potrebbe essere stata anche legata a questa situazione
Macchina perfetta - pulita e mai un problema , gestione di ritiro e consegna senza neanche un minuto di attesa . Personale gentilissimo e competente
Perfetto
FR
Francisco Bermudez Ruiz
Aug 18, 2026
Despues de leer alguna reseña negativa, tenia mis dudas, pero nos decidimos por esta compañia y a sido todo un acierto, eso si todo gestinado desde la app de sixt (Con el seguro todo incluido) y online, cuando lleguemos ya teniamos el vehiculo preparado y mejor de lo esperado, Audi Q2 practicamente nuevo, en una revision rapida detectamos que tenia un golpe en la parte trasera y cuando fuimos a informarlos ya nos dijeron que entraramos en nuestra cuenta para ver un informe del estado del vehiculo y efectivamente estaba declarado ese daño y alguno mas que ni habiamos visto, antes de recogerlo ya te retienen el importe de la reserva mas 300 libras, la devolucion super rapida y pasados 5 dias nos cobraron el importe de la reserva y nada mas, asi que fenomenal
TI
Teresa Ramos Ibos
Aug 12, 2026
Extremely disappointing experience with SIXT at London Stansted Airport. ⭐️
We had a tyre blowout and, despite having paid a significant amount for full insurance coverage, the assistance we have received has been absolutely unacceptable.
We spent more than an hour on the phone, speaking to three different people, explaining the situation repeatedly. Eventually, we were told that it would take another hour and a half for someone to come and assist us. To make matters worse, we were actually told to “good luck.”
We paid a high price for comprehensive insurance precisely so that we would receive proper assistance in a situation like this. Instead, we have been left stranded for hours with no effective solution.
The insurance is expensive, but the service is a disaster. We are now going to lose half a day of our holiday because of SIXT’s inability to provide the assistance we paid for.
This is simply unacceptable and intolerable, and certainly not the level of service one would expect from SIXT.
In addition, the inssurance cover a substitution car but the option is not available and we do not know how to return. To our hotel. No option s and bo Solutions.
GS
Graham Sarjantson
Aug 10, 2026
We hired a Volkswagen golf from SIXT at Stansted Airport in July 2026. When we arrived, even though we'd done a quick check in, we still had to stand in a queue, which was very irritating. Then we spent ages being sold insurance to by a very insistent guy behind the desk and eventually managed to get the car. The car was a totally new car with 6 miles on it but it was not a Volkswagen golf as we had ordered. It was a Peugeot 2008, which is not nearly as good a car as the Golf. We did a quick check of the car, made sure there were no marks or dents or anything, but what we didn't notice was that there was apparently a tiny scratch on one of the mirrors, which looks like something which has either happened when it was transported over to their site or when some of the other guests have walked past it or something, but it was almost invisible, but quite long, it actually looks a bit like a typical plastic join on a mirror. We had the car for 4 days and returned it in pristine condition. Or so we thought, only to find that they sent us a confirmation that the car had been returned, and then 2 days later, they sent us a bill for £52 50, showing this tiny scratch. on the mirror, which I doubt they will ever repair. They just want to cash in on as much as they can. After insisting 3 times and threatening with all sorts of things, they sent me a final reminder. which I paid against all of my better judgment, I will never use SIXT again. They're absolutely terrible. Bad service, pretty awful cars and quite frankly, not worth the hassle.