Just another Boots shop
But needs to be brighter
Small upgrade and refurb needed
Okay
RP
richard parrish
Dec 22, 2023
Was look after in a pleasant and professional way.
I have mixed feelings about this place. When I went the first time, I felt all was excellent, and I got superb attention the following appointments. The audiologist was excellent, very helpful and amazing.
Turns out, as it usually happens! that she left.
Since then, it hasn't been easy to get an appointment and even once I got really upset because of the bad customer service. How is it possible that after paying over £3000 for hearing aids they intend to charge you for cable changes etc? Then when I suggested to put other forms of contact for the clients other than the telephone, the person from the shop asked me why?
I mean, isn't it a hearing care? What about being inclusive?
I will try other location next as I don't feel confident going here anymore!
CO
Caine Osborne
Jul 19, 2023
very efficient - booked online for a the next day, the lady who help me was very helpful and explained everything in detail and answered all my questions even though Boots only give them
15 minutes to do a test 🙄 and i was 5 minutes late, Either way i didn’t feel rushed, i felt heard (excuse the pun) and my worries and concerns were instantly eased.
BB
bernard bowden
Mar 24, 2021
Excellent help and service