SIXT Car Hire - Edinburgh Waverley / City Centre

Bewertungen

• DR

  Donatella Raspaolo

  2 days ago
  1.0
  Pessima esperienza. Ti catturano con prezzi bassi, ti propongono polizze assicurative a costi altissimi e quando, com'è successo a me, produci un graffietto minuscolo ti attribuiscono danni che già c'erano e ti caricano un costo stratosferico. Mai più con loro.
• FP

  Fernando González Piris

  5 days ago
  1.0
  Totally inept. If you have any mechanical issue on the road they will leave you stranded and you will end up tied up in eternal phone calls with AI responders. The customer service is a nightmare. ANY TOURIST BEWARE OF RENTING ANYTHING WITH THEM
• BP

  Brice Prosperi

  Aug 27, 2026
  1.0
  At our arrival at the office with my familly (5 of us), the Guy at the desktop told us there was no mean to check in because we arrive too late (6pm). We were just arriving from Paris, london, Edinburgh by ttain. We were totally in panic as our hotel was 30miles far from Edinburgh and no way to go there. The guy never proposed us any options. We discussed with many people and finally we could reached the support by phone. The support told us try to install the apps. Indeed, the check in process of the driver licence could not be done online... we spent 1h30 to solve the issue. We finally get the car for one week rental. After check out, I have received a message telling the car has been damage for 900£. I disagree with this accusation as the car already get this damage before we get it... so I do not recommand Sixt or advise people not to trust them.
• P4

  Proyecto Farenheit 451 451

  Aug 24, 2026
  1.0
  A completely misleading and manipulative experience. Kyle Ng was polite, but he outright deceived us. We booked a mid-sized car through my company, and he pressured us into paying £200+ for an upgrade—without showing us the original car—claiming two bags wouldn't fit and it wasn't suitable for the Highlands. He lied about applying an "employee discount" and promising a system note for our insurance to refund us; I checked with my provider, and no note was ever left. To make matters worse, they charged a £40 "admin fee" just for forwarding a traffic fine that has since been canceled (a hidden charge buried in their terms). I’ve sent documents requesting the refund of this fee for over 10 days without a single reply. Reading other Google reviews, I see this is a pattern. I wish I’d checked earlier. Read every detail before signing and DO NOT TRUST THEM! --------------- Una experiencia completamente engañosa y manipuladora. Kyle Ng nos atendió de forma amable pero nos engañó. Teníamos reservado un coche mediano a través del seguro y nos presionó para pagar más de 200 £ por un modelo superior —sin enseñárnoslo— alegando que dos maletas no cabían y que no valía para las Highlands. Aseguró que aplicó su "descuento de empleado" y que dejó una nota para que la aseguradora nos reembolsara el extra. Mentira doble: lo verifiqué con mi seguro y esa nota nunca existió. Para rematar, me cobran 40 £ de "tasa de gestión" por reenviar una multa que ya está cancelada (una letra pequeña muy escondida en su web). Llevo más de 10 días enviando la documentación para la devolución de esta tasa y ni responden. He visto en Google que es una práctica recurrente. Ojalá lo hubiera leído antes. ¡Revisen bien antes de firmar y NO SE FÍEN!
• MS

  Muhammad Saud Sarwar

  Aug 12, 2026
  5.0
  I had one of the best pick up experiences here, the person who served me was Sufian , a very great personality, he was able to support me not just in get me the right car but also an upgrade for the car, which due to to some SIXT issue he was able to support me and I could carry on my journey. The car tire unfortunately wasn’t road worthy which I realized later and the next process is painful but hats off to Sufian for going above and beyond even when I was stranded to support me. He as a person represented the best of what a customer experience should embody, cheerful, understanding and helpful beyond the call. kudos to him