Boots Hearingcare

Reviews

• PC

  Paul Cambl

  Jul 3, 2025
  5.0
  Marion and Christi where wonderful. Very knowledgeable with my faulty hearing aid and had it fixed within minutes
• JJ

  JB

  Sep 22, 2024
  5.0
  Shame to see the other reviews on this place, as I personally had a great experience. I had some concerns about my hearing so I attended a free hearing test, and the staff were very friendly and explained everything. Thank you Boots!
• MB

  Mark Brown

  Jun 12, 2023
  1.0
  normally I love boots, but this was simply very poor, went to get ear checked out and there solution was to pull up google images and look for it there, I could do that from home! next and last time I went I got my glasses yes helpful sorting out space for me in my wheelchair, but found the glasses were worse than my old, and when selected my glasses 2 pairs, was contacted to say sorry cannot do the one I selected so had to rush to pick alternatives and found they were very poor. I will not ever be going again unless there is absolutely no other option. if you are in a wheelchair the place is mostly accessible the main section of the shop is spacious and easy to manoeuvre about in, the actual examination rooms are quite cramped and expect to have things moved about and asked to squeeze in to small spaces.
• RD

  Rosemary Dyer

  Dec 14, 2022
  1.0
  Not impressed by the Ely branch. Never enough staff, not helpful when you are in there - it's like you are an inconvenience to their day and now cancelled an appointment without even telling us. What a waste of time and petrol that was. offered a replacement 15 minute appointment for a 1hour checkup!!!
• MW

  Maureen Woodbine

  May 11, 2021
  1.0
  I’m so sorry to say Boots hearing aids , performance does not match the price !!! So disappointing! They are extortionately overpriced . They cost £3000. I recently lost one , probably due to mask wearing and spectacles . The charge for one replacement was £2000. I have now seen an NHS audiologist and their aids are a huge improvement.. costing zero !!!! I also found the charger was very Heath Robinson and flashed green lights. . It was impossible to charge in the bedroom! Very inconvenient .. I’m so sorry to have to say this .. especially having emailed my problems which fell onto ‘Deaf ears ‘. No response .