Boots Hearingcare

Bewertungen

• DL

  David Lely

  Sep 3, 2026
  5.0
  Staff friendly and totally first class even after a slight misunderstanding which got sorted after a small hitch.
• DB

  Daniel Butler

  Sep 1, 2026
  1.0
  Walked in to try and get seen as i suffered some sudden hearing loss, spoke to a lady at the counter who asvised me that the audiologist was currently in an appointment but would be out soon and as soon as she was done that she would ask her to speak to me to see if i could get looked at, (1hr later) the audiologist eventually Comes out and just goes into her next appointment. Given that the NHS don't really deal with hearing issues from what i have read online how is someone meant to get emergency care? Given that i was advised the next available appointment was over a month away? I am just don't understand the need to mess me around just tell me its appointment only and let me get on with me day. Went to an independent shop near Boots, got checked in 5 minutes and booked in later that week to get my issue sorted.
• JJ

  JB

  Sep 22, 2024
  5.0
  Shame to see the other reviews on this place, as I personally had a great experience. I had some concerns about my hearing so I attended a free hearing test, and the staff were very friendly and explained everything. Thank you Boots!
• RD

  Rosemary Dyer

  Dec 14, 2022
  1.0
  Not impressed by the Ely branch. Never enough staff, not helpful when you are in there - it's like you are an inconvenience to their day and now cancelled an appointment without even telling us. What a waste of time and petrol that was. offered a replacement 15 minute appointment for a 1hour checkup!!!
• MW

  Maureen Woodbine

  May 11, 2021
  1.0
  I’m so sorry to say Boots hearing aids , performance does not match the price !!! So disappointing! They are extortionately overpriced . They cost £3000. I recently lost one , probably due to mask wearing and spectacles . The charge for one replacement was £2000. I have now seen an NHS audiologist and their aids are a huge improvement.. costing zero !!!! I also found the charger was very Heath Robinson and flashed green lights. . It was impossible to charge in the bedroom! Very inconvenient .. I’m so sorry to have to say this .. especially having emailed my problems which fell onto ‘Deaf ears ‘. No response .