SIXT Autovermietung Zürich

Bewertungen

• KA

  Kurmachev Alexander

  2 days ago
  5.0
  Andreas, the manager at SIXT, provided truly outstanding service: fast, friendly, highly professional, and exceptionally attentive. After many years of using car rental services, I can honestly say that I have rarely, if ever, experienced such a perfect level of customer service. Andreas immediately understands what the customer needs and finds the right solution with remarkable efficiency and professionalism. This is an excellent example of how customer service should be done — a great school in hospitality, communication, and understanding the client. Bravo, Andreas, and thank you!
• PR

  Philip Rupp

  Aug 11, 2026
  4.0
  Staff was super nice and helpfull and the car was great (price was OK). The parking garadge is super small and I did not find it comfortable to drive the rented 9-seater to the 8th floor with only 2cm space left and right, but otherwise a decent experience
• CK

  Charlie “Charlie.K” K

  Aug 8, 2026
  5.0
  Our agent who greeted us upon collecting the vehicle was Laura P. She was absolutely wonderful, exceptionally patient, with a level of customer service rarely seen elsewhere. It was a delightful surprise to experience such a warm and cheerful team during a car rental, thanks to Laura P. ;)
• JJ

  Jan JE

  Aug 1, 2026
  5.0
  Alles sehr unkompliziert und kulant. Adrian hat mich umsichtig beraten und alles formvollendet abgewickelt. Normalerweise brauche ich keine Extraversicherung (in Kreditkarte drin) aber gemeinsam haben wir festgestellt, dass diese nicht für Nutzfahrzeuge/ Transporter gilt. Adrian hat mir eine gute, günstige Lösung offeriert. Wirklich positiver, pragmatischer Mensch der für die Firma und den Kunden denkt. So sollte Kundendienst aussehen. Ich freue mich auf das nächste Mal.
• JJ

  Joséphine

  Jul 22, 2026
  1.0
  A highly dishonest experience with manipulative upselling. After I mentioned my trip to Zermatt, the representative used scare tactics—claiming the roads were terrible and would damage the undercarriage—to force an SUV upgrade on me. The road condition turned out to be excellent, perfectly fine for a regular sedan. To make matters worse, the counter upgrade rate was hundreds of Francs more expensive than booking online. They clearly took advantage of my lack of local knowledge. Additionally, it was a bait-and-switch regarding the car model (pictured as a new model online, but provided an old one). Stay alert and refuse any counter upsells!

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