A private bank whose origins date back to 1845, Gonet & Cie SA has nearly 200 employees in Geneva (head office), Lausanne, Lugano and Zurich. It offers a wide range of wealth management services and investment products to a client base of private, institutional and external asset managers. The bank is a member of the Arab Bank Switzerland Group, which manages total assets of nearly CHF 20 billion.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.