Die Confiserie Sprüngli ist eine der renommiertesten Confiserien Europas und gehört zu den Schweizer Pionieren der Haute Chocolaterie. Neben zartschmelzenden Pralinen und Truffes erfreuen sich auch die legendären Sprüngli-Luxemburgerli grosser Beliebtheit. Das Sprüngli-Verkaufsgeschäft befindet sich zwischen dem Schwanen- und Löwenplatz inmitten der Altstadt von Luzern. Das Angebot umfasst neben Sprüngli-Klassikern wie Luxemburgerli, Schokoladen, Pralinés und Truffes auch frische Salate und Sandwiches für unterwegs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.