Le département Pôle santé mentale du Réseau de l’Arc SA répond aux besoins psychiatriques et psychothérapeutiques de la population francophone et germanophone du Jura bernois, du canton du Jura, de Bienne et de ses alentour en offrant des prestations ambulatoires, semi-stationnaires, stationnaires ainsi que des prestations spécialisées sur plusieurs sites.
Notre département accueille toute personne nécessitant une prise en charge psychiatrique sur plusieurs sites quel que soit son état de santé psychique ou sa situation sociale. Il a pour mission de développer une psychiatrie d’excellence au plus proche des usagers. Il assume également l’accueil des urgences psychiatriques.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.