Visana est plus qu’une assurance-maladie.
Avec plus de 887 500 clientes et clients privés et 16 850 clients entreprises, Visana fait partie des plus importants assureurs-maladie et accidents de Suisse. Nous offrons une protection complète dans toutes les situations de la vie, de l’assurance-ménage à des solutions de prévoyance attrayantes, en passant par les assurances de responsabilité civile et l’assurance voiture. Nos clientes et clients apprécient notre service personnalisé et nos conseils professionnels, comme en témoigne notre position de numéro 1 en matière de satisfaction de la clientèle. Nous sommes «proches des gens» et au service de notre clientèle dans une cinquantaine d’agences réparties dans toute la Suisse.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.