Die IT-Services sind das Beratungs-, Kompetenz- und Dienstleistungszentrum der Universität Basel, das breit genutzte Dienste der Informations- und Kommunikationstechnologie (IKT) für Forschung, Lehre, Studium und Administration bereitstellt. Es versorgt, unterstützt und berät alle Angehörigen der Universität sowie Dritte im Rahmen von Kooperationsvereinbarungen. Die Supportstruktur mit dem ITS Service Desk, dem Team Services and Support (SaS) sowie einem Account Management für die ITS-versorgten Organisationseinheiten gewährleistet Kundennähe und Ausrichtung am aktuellen Bedarf der Nutzenden.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.