SIXT Autovermietung - Meet & Greet

Bewertungen

• MS

  Mike Speakman

  Jun 7, 2026
  1.0
  Our experience had a severe impact on our honeymoon and has meant that unfortunately we won't be using Sixt again. When booking via the Sixt website, we weren't made aware that this was a location with no desk. It was just part of a car park (difficult to find), with just one machine that required a QR code to unlock your car keys. One day before we were due to get the car, I received an email asking me to follow a link to upload my ID. Clicking that link took me to the Sixt webpage (attached) telling me to bring my ID to the location and they'll sort me out there. Upon arrival we realised there was no desk at all, and clicking the 'help' button on the machine only told us to go to our closest in person Sixt branch (20 min train away) or to call. Despite poor signal, we then were able to call to only be told that we couldn't email our ID across, it had to be done through the link (which of course didn't take us to be able to upload anything, only telling us to take our ID to the both). They then asked if we could go to the other Sixt garage in Bern before realising it was now closed. They then told us our only option was cancelling free of charge (which we'd luckily booked). Our whole trip was booked around having a car from this point, and we ended up walking 10 minutes away to Europcar who had an in person desk and set us up with a car for the rest of our trip. It cost us £150 extra. Please save yourselves the risk of stress using this SIXT service.
• GK

  Gregor Küffer

  May 18, 2026
  1.0
  Der Service bei Sixt ist eine Katastrophe. Wer die schlechten Google-Bewertungen durchliest, merkt schnell, dass von Sixt immer wieder dieselbe Standardantwort kommt – selbst dann, wenn sie überhaupt nicht zur jeweiligen Beschwerde passt. Absoluter Nonsens und einfach nur peinlich. Ich habe soeben mein Konto bei Sixt gelöscht. …wie erwartet wurde meine Beschwerde über Standardantworten mit einer Standardantwort beantwortet. 🤘🤪
• DA

  Daniel Ahn

  May 16, 2026
  5.0
  This place is not staffed, however, it belongs to another branch in Bern about 15 minutes away and they helped me with my enquires very professionally. I had a chat with staff about the road trip we were doing and got a little surprise upgrade to a vehicle more suitable for our trip. No surprise damage, charges, expenses or hidden fees.
• NS

  Nishanth Subramaniam

  Apr 22, 2026
  5.0
  Super Service - Danke. Unkomplizierter und einfacher Ablauf.
• SA

  Shaalan Al-Shammari

  Mar 31, 2026
  5.0
  Bester Service. Aufgrund von 5-10 Minuten Verspätung wurde ich mit einem sehr leckeren Cappuccino bedient. Herzlichen Dank!

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