Connect Hearing

Reviews

• CD

  Craig Dosser

  May 12, 2026
  2.0
  Felt disrespected sadly. After trial with two different hearing aids decided to go back first ones. They said they were my original ones but had different ends and when I got home with the bag. No remote. No carrying case. Got little guidance on cleaning and care being first time user.
• BB

  Barbara Beamish

  May 9, 2026
  1.0
  Recently there was a turnover of staff at the Simcoe location. I am 76 years old and I have been going to this office for many years. Previously it was an excellent service . However now the staff has changed it is terrible. The receptionist is rude . She never even said hello or made eye contact. She left me standing while she worked on the computer. I finally spoke and said I was having a problem with my partner mic. It was cutting out often. The technician finally came out and said I was sitting too far from the tv.? I said I had the mic for years in the same position and had no trouble. She agreed to send it away and said it would be a few weeks. Three days later I got a call it was ready. I went in to get it. Rude receptionist said I had to wait an hour to see the technician as I had a question is it synced with the computer. I waited over 45 minutes and finally asked to see the partner mic. I tested it and it was working so obviously so I left. This staff do not seem equipped or knowledgeable. I have left as a client and gone to a reputable company that offers professional services.May 2026.
• NG

  Neil Gurney

  Mar 29, 2025
  5.0
  Excellent testing and service
• BM

  Becky McDowell

  Aug 31, 2023
  5.0
  Amazing staff!! Very gentle kind and friendly! Highly recommend 😄