IMO / ICWG is the world’s largest car wash company. Trading at nearly 740 sites in 13 European countries, every year the IMO brand washes nearly 29 million cars. Founded in Germany in 1965 the IMO brand has expanded to include over 310 sites in Germany, 254 in the UK and over 175 sites throughout the rest of Europe.
Our sites are focused on delivering consistent wash quality for the customer and ensuring we minimize our impact on the environment. We recycle over 75% of the water used and only ever use bio-degradable chemicals.
The IMO experience offers every customer a combination of wash quality, speed and value for money through its unique conveyor wash system, with guaranteed results on every car.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.