La médiation est un processus volontaire et confidentiel.
Elle est centré sur les personnes, leurs besoins et leurs intérêts. Mode de résolution amiable des conflits, elle permet aux personnes ou entités concernées de reconstruire un avenir différent en solutionnant le différend qui les oppose. Celui-ci sera abordé dans sa globalité, en tenant compte des dimensions émotionnelles, relationnelles, sociales, économiques et juridiques.
La médiation permet à chacun de formuler des demandes claires, grâce à l’aide de la médiatrice, personne neutre et impartiale.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.