Safelite AutoGlass

Reviews

• MR

  Michael Roach

  2 days ago
  5.0
  Safelite and their install team just made this windshield repacement. The easiest auto task I have ever experienced in 60 years of driving.
• AP

  Andy Perri

  4 days ago
  5.0
  I have a 1987 F250 usually I go with the small local guy for windshield repair but he could not source the windshield. I ended up checking safelite online they said they could get the windshield I’ll admit I was skeptical. I also had an issue the chrome trim around the windshield had parts missing. This truck is almost 40 Years old and a manual transmission. I thought “there’s no way they’ll be able to put the trim on” . I brought my truck over and was greeted by Nicole and I think tech’s name was JT. They were great also I forgot to mention the truck has a push button start they were like “Surething! We’ll get the trim on.” They had no problem driving the truck and did a hell of a job on the trim. The Safelite AI is a mess but the team at this shop is Fantastic!
• DS

  David Semenoff

  Apr 24, 2026
  5.0
  Easy to schedule service.Friendly staff!! Justin, our technician came, came on time..great communication skills and he got right to work when he arrived!! Great customer experience overall!!
• AR

  Amy Ryan

  Apr 14, 2026
  1.0
  Customer service to resolve a minor repair issue has been abysmal. I have called the customer service number...it takes you to an AI assistant. When you ask to speak with a person it says it is transferring you and then no one ever picks up. It also tells you to go to the website. When you go to the website it gives you an 800 number to call or text. When you text, it gives you an 866 number to text. When you text the 866 number, it replies with "an agent will be with you shortly" and that's it...no one (or bot) ever responds to additional messages. Tried to report on the website but get an error message "Oops. Problem on our end. Try again later." I just need my windshield wiper fluid line hooked back up. Have used them previously with no problems, but can see if you have ANY issue, it is impossible to speak with a live human being unless you drive to the physical establishment.
• BL

  Boss Lady

  Apr 8, 2026
  5.0
  Staff was very friendly and professional. I was quoted a 2.5hr wait time, I explained to them that I had just got off a 12hr overnight shift and they made sure I was comfortable and able to rest my eyes in the lobby while they worked on my vehicle. It was actually done in under the 2.5 hr quoted time. I would definitely use them again and recommend friends and family.

Frequently Asked Questions About Safelite AutoGlass