Best Western Plus Plaza Hotel

4.2
561 reviews
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Business Details

116 E Park St, Thermopolis, WY
82443, United States
(307) 864-2939
http://bestwestern.com
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About

HotelBest Western
At the Best Western Plus Plaza Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Plaza Hotel will stand out among other hotels in Thermopolis,WY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Plaza Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Plaza Hotel
116 E Park St, Thermopolis, WY
82443, United States

Hours

Reviews

4.2
561 reviews
5 stars
335
4 stars
120
3 stars
41
2 stars
35
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, accommodating, and helpful during their stay.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, and lack of proper housekeeping.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests finding it lacking in quality and variety.

Room Conditions

Guests noted that while some rooms were clean and comfortable, others were outdated, had maintenance issues, or unpleasant odors.

Location and Amenities

The hotel's location near hot springs and the park was frequently mentioned as a positive aspect, along with the unique hot spring pool.
  • YY
    Yellowstone Yoga
    Feb 2, 2026
    2.0
    I am surprised that Best Western lets this hotel be a part of the BW franchise. I have tried calling the hotel to get hold of a manager, but to no avail. The sinks in our bathroom drain very slowly, so they could use some attention. And the toaster in the breakfast room - it is obvious that the little sign on it has been there for ages - so why not buy a new toaster? I mean, come on. I had my grandsons with me and we could not make toast without burning it - even as low as #2. Details - the sign says to use only the two slots on the left of the toaster, and to not use the right hand side. You can't make toast without burning it. I don't know, how much is a new toaster? $50 at the most? You can't buy a new one? Oh, and then they try to gloss over that the pool wasn't up and running. But the hot tub is open 24/7.
  • JM
    Jeff Myers
    Jan 15, 2026
    2.0
    Our bed was wore out. It was like sleeping in a bowl. Breakfast was not much for the $180 a night i feel there wasn't any value.
  • RG
    Renee Gross
    Nov 30, 2025
    2.0
    Breakfast not worth it, all food overcooked & cold at 7:45am. The cook brings her grubby kids and they take over the lobby table and sofas at breakfast playing loud video games on their phones and on the tv spilling drinks everywhere.
  • DC
    David Carleton
    Nov 7, 2025
    5.0
    Nice rooms.hot tub fed by the natural hot springs..rustic feel. Was a motel and apartments in 1912.
  • MB
    Michael Binkley
    Oct 19, 2025
    4.0
    Rooms are a little small and dated but the restrooms have been updated. The layout with the common hall does mean you will hear your neighbors leaving in the morning. Overall it’s a good place to stay with quick access to the hot springs. Staff were wonderfully accommodating.
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Frequently Asked Questions About Best Western Plus Plaza Hotel

What amenities are available at the Best Western Plus Plaza Hotel in Thermopolis, WY?

The hotel offers free Wi-Fi, spacious work desks in all guest rooms, in-room mini refrigerators, an in-house fitness room, and superior customer service.

Where is the Best Western Plus Plaza Hotel located?

It is located at 116 E Park St, Thermopolis, WY 82443, United States.

Brand Certified Facts from Best Western Plus Plaza Hotel

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