Best Western Plus Plaza Hotel

4.2
558 reviews

About

Hotel
At the Best Western Plus Plaza Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Plaza Hotel will stand out among other hotels in Thermopolis,WY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Plaza Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Plaza Hotel
116 E Park St, Thermopolis, WY
82443, United States

Hours

Reviews

4.2
558 reviews
5 stars
334
4 stars
120
3 stars
41
2 stars
32
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, accommodating, and helpful, particularly highlighting individual staff members like Darla.

Cleanliness Issues

Several reviews noted cleanliness problems, including dirty rooms, unemptied trash, and inadequate housekeeping.

Room Conditions

Guests reported mixed experiences with room conditions, mentioning outdated decor, noise from neighbors, and issues with air conditioning.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.

Location and Amenities

The hotel's location near hot springs and the state park was frequently praised, along with the unique hot spring hot tub on site.
  • DC
    David Carleton
    Nov 7, 2025
    5.0
    Nice rooms.hot tub fed by the natural hot springs..rustic feel. Was a motel and apartments in 1912.
  • MB
    Michael Binkley
    Oct 19, 2025
    4.0
    Rooms are a little small and dated but the restrooms have been updated. The layout with the common hall does mean you will hear your neighbors leaving in the morning. Overall it’s a good place to stay with quick access to the hot springs. Staff were wonderfully accommodating.
  • SS
    Steve
    Oct 1, 2025
    4.0
    Room next to street and noisy shared hallway. Didn't avail ourselves of the hot tub as we had gone to the bath house. Bed was nice.
  • MM
    Magen Marie
    Sep 28, 2025
    5.0
    We traveled through Thermopolis and needed a place to stay. We first went to a nearby hotel and ended up leaving due to the cleanliness state of the building & rooms. We were slightly on edge and went to Plaza Hotel next. The moment we walked in, we were greeted so welcoming. Darla helped us out tremendously with booking & her hospitality. She saved us at a pinch and could not thank her enough. The hotel service, staff and rooms made us so relieved. Next time we are out that way, we will be staying there again.
  • RL
    Rachel lavach
    Sep 21, 2025
    5.0
    The staff were very welcoming and accommodating. They helped track down an item I left in my room.

Frequently Asked Questions About Best Western Plus Plaza Hotel

What amenities are available at the Best Western Plus Plaza Hotel in Thermopolis, WY?

The hotel offers free Wi-Fi, spacious work desks in all guest rooms, in-room mini refrigerators, an in-house fitness room, and superior customer service.

Where is the Best Western Plus Plaza Hotel located?

It is located at 116 E Park St, Thermopolis, WY 82443, United States.