Candlewood Suites Sheridan by IHG

Reviews

• RJ

  Robert Johnson

  3 days ago
  5.0
  Quiet and comfortable
• SW

  Stacy Welch

  3 days ago
  5.0
  Stayed for several months on a job contract with my son. All the staff at this location are very friendly and helpful. Always made you feel at home and safe. Our dog got so spoiled and was welcomed and loved. We got so many local tips for restaurants, things to do and place we needed to see from staff. Rooms are very clean and comfortable. Great place to stay if you are far away from home. Everyone is so helpful.
• JD

  Justin Drafts

  Apr 13, 2026
  5.0
  Great spot close to everything, hotel has 5-star staff and nice amenities for a week-long stay.
• JG

  joseenrique galindo

  Mar 12, 2026
  1.0
  I would like to share my experience during my recent stay at this hotel, which was unfortunately very disappointing. During my stay, I found a mouse in my room, which is completely unacceptable for any hotel and raises serious concerns regarding cleanliness and pest control. When I reported the issue to the staff, their response was even more concerning. I was informed that other guests had also complained about mice and that there was practically nothing they could do. This indicates that management may be aware of the problem but has not taken effective measures to resolve it. My reservation was originally for three weeks; however, due to these circumstances, I had to cancel my stay on the fourth day because I did not feel comfortable or safe remaining there. Additionally, my wife is pregnant, which made the situation even more concerning from a health and safety perspective. Guests should be able to expect a clean, safe, and well-maintained environment when staying at a hotel. Unfortunately, this experience did not meet those expectations.
• JG

  Jose Galindo

  Mar 12, 2026
  1.0
  My experience at this hotel was terrible. During my stay, I found a mouse inside my room, which is completely unacceptable for any hotel. The presence of rodents shows a serious lack of cleanliness and proper sanitation control. When I reported it to the staff, the response was even more concerning. I was told that other guests have also complained about mice and that there is basically nothing they can do about it. That means the hotel is aware of the problem and is still allowing guests to stay under those conditions. My stay was originally booked for three weeks, but because of this situation I had to cancel on the fourth day because I did not feel safe or comfortable staying there. In addition, my wife is pregnant, which made the situation even more concerning from a health and hygiene perspective. Paying for a room where there are mice is unacceptable. I do not recommend this hotel to anyone. If you value cleanliness, hygiene, and peace of mind, you should look for another place to stay. 🐭🚫🏨

Frequently Asked Questions About Candlewood Suites Sheridan by IHG