Business Details
About
Extended Stay HotelHomewood Suites
Located just off Wyoming I-80 at Exit 102 is the beautiful Homewood Suites by Hilton Rock Springs Wyoming hotel. Our Homewood hotel is close to White Mountain Mall as well as the Historic Downtown Rock Springs shopping district. Major nearby corporations include Halliburton, FMC and Union Pacific. From the Homewood Suites by Hilton Rock Springs Wyoming hotel it is just a short jump to nearby attractions such as Boars Tusk (extinct volcano core) ,the Wild Horse Trails (horse herds that go back over 500 years) and Expedition Island (Family Park) in Green River.
Our Homewood Suites by Hilton Rock Springs Wyoming hotel features a mix of two-bedroom, one-bedroom and studio suites. All of our suites have fully-equipped kitchen, full-size refrigerator, microwave oven, stove top, coffee maker, two phones with data ports, complimentary wireless high-speed internet access, hair dryer, iron and ironing.
Our Homewood Suites by Hilton Rock Springs Wyoming hotel also offers an indoor heated pool and with our 24-hour front desk, 24-hour Suite Shop and 24-hour Business Center, you will be well cared for and well prepared for business or leisure. We offer a complimentary Suite Start hot breakfast 7 days a week, complimentary Welcome Home Reception on Wednesday evenings featuring a light meal and beverages and 1,200 square feet of flexible meeting space to accommodate corporate and social meetings/events to the Homewood Suites by Hilton Rock Springs Wyoming hotel.
Make Yourself at Home!
Location
Homewood Suites by Hilton Rock Springs
60 Winston Drive, Rock Springs, WY
82901, United States
Hours
Reviews
4.6
608 reviews
5 stars
444
4 stars
113
3 stars
26
2 stars
12
1 star
13
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, noting that the hotel was well-maintained.
Staff Performance
Feedback on staff was mixed; while some guests highlighted friendly and helpful service, others reported unprofessional behavior and rudeness from certain employees.
Breakfast Quality
The breakfast received positive remarks for its variety and quality, although some guests felt it could be improved.
Room Issues
Several reviews mentioned issues with room amenities, such as broken TVs and heating problems, indicating a need for maintenance.
Customer Service
There were significant complaints regarding customer service, particularly related to billing issues and lack of responsiveness from management.
- ELElaine Lekas3 days ago5.0Nice rooms, excellent service, the free breakfast was actually tasty. I would stay here again and I highly recommend it.
- RRRebecca Roesener3 days ago4.0Great place for overnight stay on the way to our final destination.
- TVTrace ViningDec 27, 20255.0Rooms and lobby were clean, staff was friendly, and check in was simple. Breakfast looked good, but we did not eat it but it was a good selection. Pool area was nice, heated indoor pool with a hot tub.
- MDMargie DanielsDec 21, 20255.0Great place. People were so sweet. Clean, quiet, very helpful. This was our first time at the place. We will be stopping there on the way back. Thank you
- ESEllie SurlaDec 1, 20252.0First,after breakfast yesterday, he observed an employee sleeping at one of the tables. While I understand how demanding food-service work can be, sleeping in a public area reflects poorly on the hotel. If an employee is too tired to stay alert, it may be more appropriate for them to step away or take a proper break. Then later that same employee sitting with her feet up and a heater on her while Amie was simultaneously answering phones, assisting guests, and handling issues. He also overheard conversations about hours and complaints being made as the ypung lady said loud enough for those aroubd to hear how someone lied to Thelma whom I guess is a manager he didn't ask. She was upset as she was being sent home. This unprofessional as she was loud wanting people to hear she was being sent home. I would of also if she is tired sleeping sent her home. To summarize: • If an employee is too tired to perform their duties, they should step away, take a break, or call out—not sleep in front of guests. • No employee should ever speak to a coworker disrespectfully, especially in public. • Guests’ safety and comfort should be a priority, and issues such as smoke detectors should never be dismissed as “not my job.” I want to end on a positive note by acknowledging that both staff members working last night working after 4 till whatever time were described as hardworking and supportive during a busy evening. Additionally, thank you to Amie for informing Roberto about Hilton Rewards—he travels frequently and is now interested in signing up and continuing to stay at your property. He just hopes that the issues are address on those that were in the wrong and the two beautiful young ladies at the desk understand what gems they truly are.
Frequently Asked Questions About Homewood Suites by Hilton Rock Springs
What types of suites are available at Homewood Suites by Hilton Rock Springs?
The hotel offers a mix of two-bedroom, one-bedroom, and studio suites, all with fully-equipped kitchens and complimentary high-speed internet.
Is breakfast included during my stay at Homewood Suites by Hilton Rock Springs?
Yes, the hotel provides a complimentary Suite Start hot breakfast daily.
Does the hotel have facilities for business travelers?
Yes, it features a 24-hour business center along with flexible meeting spaces and free Wi-Fi.
Are pets allowed at Homewood Suites by Hilton Rock Springs?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is there an indoor pool or fitness center available?
Yes, there is one indoor heated pool and a free fitness center available for guests.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
What dining options are available near Homewood Suites by Hilton Rock Springs?
Nearby restaurants include Bonsai (sushi and Chinese cuisine), Golden Corral (buffet), and King Buffet (American buffet), offering various dining choices within close proximity.
Where can guests find convenience stores or gas stations near the hotel?
The Kum & Go convenience store and gas station is nearby, providing breakfast and brunch options as well.
What local attractions can guests visit near the hotel?
Guests can explore Boars Tusk (an extinct volcano core), the Wild Horse Trails, and Expedition Island Family Park in Green River, all situated close to the hotel for leisure visits.