Business Details
About
HotelBest Western
Located in Rock Springs,WY, the Best Western Outlaw Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.1
1,464 reviews
5 stars
775
4 stars
365
3 stars
132
2 stars
75
1 star
117
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like April, Devin, and Debra for their exceptional service.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms and bathrooms, with some guests reporting hair and stains upon arrival.
Room Conditions
Guests noted that while some rooms were clean and comfortable, others had issues such as strong odors, outdated decor, and poor sound insulation.
Breakfast Quality
The breakfast received mixed reviews; while some appreciated the variety and gluten-free options, others found it lacking in freshness and quality.
Facility Maintenance
Several reviews mentioned that amenities like the restaurant and fitness center were closed or in disrepair, leading to disappointment among guests.
- JLJames Lomade1 day ago4.0It may be cold outside but there's a nice warm pool inside to swim in
- BCBruce Casner2 days ago4.0Debra at the front desk was very helpful to everyone
- BBBritt BushDec 27, 20252.0My family is loyal to the best western brand, using them many times per year. But at this location, the rooms smell like cigarette smoke, and the breakfast leaves a lot to be desired compared to the other locations we frequent. We've been here twice now with the same experience both times.
- ASAaron Teplick (Nocturnal Spectre)Nov 27, 20255.0I rolled into the Outlaw Inn in Rock Springs Wyoming on Thanksgiving Eve after a long day of driving. The kind of day where the road feels endless and your eyes start to blur. I checked in late and was relieved to see someone still at the desk. April greeted me with a kind of easy warmth that hits different when you are tired. She checked me in fast and made me feel like I had finally reached safe ground. She told me, “That is just how we do it in Rock Springs,” and I believed her. She helped me find a room close to where I parked so I would not have to drag my gear up any stairs. It was a small gesture but it meant everything at that hour. The room itself had a cool Western vibe. (And yes, the room did smell strongly of cigarette smoke) but somehow it pushed me back to the old days when every motel had the same smell baked into the curtains. It felt weirdly nostalgic. Maybe I was just too tired to care, but it fit the scene in its own rugged way. If you are rolling through Wyoming and need a place that feels honest and lived in, this spot does the job. The welcome alone is worth the stop.
- CCChris CNov 20, 20255.0A long day driving from Lincoln NE. 700 miles. So a nice hotel for the night. Can't go wrong with this hotel. The room was great. Super quiet. And a nice comfy bed. And a lovely hot shower this morning. Just the best!
Frequently Asked Questions About Best Western Outlaw Inn
Where is Best Western Outlaw Inn located?
Best Western Outlaw Inn is located at 1630 Elk St, Rock Springs, WY 82901, US.
Is Wi-Fi available at Best Western Outlaw Inn?
Yes, free Wi-Fi is available for guests at Best Western Outlaw Inn.
What are the check-in hours at Best Western Outlaw Inn?
Best Western Outlaw Inn is open 24 hours every day, so you can check in anytime.
Does Best Western Outlaw Inn have a restaurant?
Yes, the hotel features a restaurant called Open Range at the Outlaw Inn, serving American cuisine including steaks and offering a bar.
What type of services does Best Western Outlaw Inn prioritize?
The hotel prioritizes cleanliness, value, free internet access, and superior customer service to ensure a restful and productive stay.
Is there any ongoing promotion at Best Western Outlaw Inn?
Yes, if you stay 2 nights, you will get a $50 Best Western Gift Card as part of a special promotion.
How can I contact Best Western Outlaw Inn by phone or fax?
You can contact them by phone at +1 307-362-6623 or by fax at +1 307-362-2633.
Where can guests enjoy dining options near Best Western Outlaw Inn?
Guests can dine at the Open Range at the Outlaw Inn, the hotel's own American restaurant and steakhouse with a bar.
Are there dessert options nearby Best Western Outlaw Inn?
Yes, Pasta Veloce is a nearby dessert restaurant where guests can enjoy sweet treats after their stay or meal.
What nearby points of interest can guests explore in Rock Springs?
Besides dining at Open Range at the Outlaw Inn and Pasta Veloce, guests staying at Best Western Outlaw Inn can explore the city of Rock Springs itself and enjoy local attractions and amenities.