Brand Certified
Best Western Tower West Lodge
4.0(895 reviews)
Certified by Best Western Tower West Lodge • Mar 01, 2026
Business Details
109 N US HIGHWAY 14-16, Gillette, WY
82716, United States
Certified by Best Western Tower West Lodge • Mar 01, 2026
(307) 686-2210
Certified by Best Western Tower West Lodge • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Tower West Lodge • Mar 01, 2026
About
Certified by Best Western Tower West Lodge • Mar 01, 2026
HotelBest Western
Located in Gillette,WY, the Best Western Tower West Lodge is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Tower West Lodge • Mar 01, 2026
Best Western Tower West Lodge
109 N US HIGHWAY 14-16, Gillette, WY
82716, United States
Hours
Certified by Best Western Tower West Lodge • Mar 01, 2026
Reviews
4.0
895 reviews
5 stars
397
4 stars
267
3 stars
125
2 stars
44
1 star
62
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty carpets, unclean bathrooms, and unpleasant odors.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and poor customer support, particularly from management.
Amenities and Facilities
The hotel features a nice pool and hot tub, but many guests noted that the facilities are dated and in need of refurbishment.
Dining Experience
The on-site restaurant received mixed reviews, with some guests enjoying the food while others criticized the quality and service, particularly at breakfast.
Value for Money
Several guests felt the hotel was overpriced for the quality of the rooms and amenities, especially given the lack of complimentary breakfast.
- EPErik Posz (Erik Posz)Feb 23, 20265.0Reasonable price. Clean. Right off the freeway.
- RPRichard PetersFeb 21, 20265.0Stay here all the time.
- DLDan LaVeauFeb 21, 20265.0Good beds, good service, & a phenomenal Breakfast!
- JJJDFeb 14, 20262.0Room staff member. Pretty poor quality rooms for a best western. Would try thr Holliday inn next time I stay in this town.
- BSBrooke StanicJan 24, 20265.0We just finished a 9 night stay. I have nothing but good things to say. We had 3 dogs with us and we were put back kinda by ourselves which I’m sure are the rooms designed for pets and it was perfect. The door to take them out was super close to our room and we could also park right outside that door as well. We didn’t end up using the pool but peaked in on it and it was beautiful. We did order food a few times from the restaurant and picked it up to take back to the room and it was all delicious! Oh and our room came with a drink ticket food for a drink every night we stayed. Front desk staff were super friendly as well! As was the housekeepers and maintenance men that were around periodically working on some remodel I assume. 5 stars
Brand Certified Facts from Best Western Tower West Lodge
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Certified March 01, 2026Yext Knowledge Graph
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