Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Updated Extended Stay HotelFor guests looking for an updated, extended stay hotel to make them feel right at home, the Candlewood Suites Cheyenne, is the perfect hotel located in the heart of Wyoming's Capital City.Being located right off the I-80 and the I-25 exchange gives easy access for going to a few nearby attractions including Curt Gowdy Park, Cheyenne’s Botanical Gardens, and the largest outdoor rodeo Cheyenne Frontier Days Park. We have easy access to areas in Cheyenne like the Historic Downtown for places to shop, eat and tour the sights. After a day out you can find yourself relaxing under the Candlewood Gazebo to cook and hangout. While you are here, you have access to our complimentary guest laundry.Business travelers enjoy the easy access to State Government Offices, F.E. Warren Air Force Base, Union Pacific Railroad, Cheyenne Regional Medical Center, Microsoft, Lowe’s and Walmart’s DC. Our Business Center on site helps keep our guest connected. Our hotel is the perfect home away from home. Our guests can work out in the Candlewood Gym, and borrow a DVD or a blender from the Lending Locker. Each of our spacious suites include a full kitchen with a two-burner stove, full size fridge and microwave. Our Candlewood Cupboard features a variety of foods and sundry items for purchase. During your next stay choose the Candlewood Suites Cheyenne!
Location
Candlewood Suites Cheyenne by IHG
2335 Tura Parkway, Cheyenne, WY
82001, United States
Hours
Reviews
4.1
317 reviews
5 stars
170
4 stars
84
3 stars
25
2 stars
15
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and common areas, although some reported issues with specific items like dirty bedding and unclean dishes.
Staff Performance
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported rude or unprofessional behavior from certain employees.
Room Quality
Guests appreciated the spaciousness and comfort of the rooms, particularly the kitchenettes, but some mentioned noise issues and confusion with room layouts.
Pet Policy
The hotel is noted for being pet-friendly, but some guests expressed dissatisfaction with the high pet fees.
Customer Service Issues
Several reviews pointed out significant customer service problems, including billing issues and lack of responsiveness from staff.
- DMDavid MaestasDec 20, 20255.0Very clean rooms and spacious
- BSBeach SomewhereDec 11, 20255.0Clean rooms. Excellent location.
- JHJim HinkNov 25, 20255.0Excellent stay! The rooms are nice and roomy, absolutely top-notch, comfy beds, plenty of pillows. Really nice kitchenette. Full size refrigerator. Laundry service and a gym. Front desk is always helpful and friendly. Especially Brandi. Always super friendly and helpful with suggestions. to help. BEWARE!!! They DO NOT tell you on the phone or at check in, that they charge you EVERY SINGLE DAY TAXES ON THE ROOM AND YOUR PETS!!
- CSCasey ScottNov 7, 20255.0Our stay was great, they are truly pet friendly. Room was so clean, sometimes we get put in gross rooms because of having pets. Not here! Brandy at the front desk was amazing, she really made our stay over the top.
- JDJennifer Rebecca DavisOct 5, 20255.0My husband and I enjoyed our stay here. We were able to recoup from a long day of driving in a comfortable, quiet room. Our guest bathroom had a shower and tub option for personal preference. The guest laundry was incredibly helpful, and it was complimentary. As our clothes were being laundered, we were able to catch a decent workout in the fitness center. Definitely a good place to stay, and we look forward to staying here in the future when back in the area.
Frequently Asked Questions About Candlewood Suites Cheyenne by IHG
What are the check-in and check-out times at Candlewood Suites Cheyenne by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Candlewood Suites Cheyenne allow pets during your stay?
Yes, pets are welcome at Candlewood Suites Cheyenne.
Are there fitness facilities available at the Candlewood Suites Cheyenne hotel?
Yes, a fitness center with elliptical machines, free weights, and a treadmill is available free for guests.
Is there free parking available for guests at Candlewood Suites Cheyenne?
Yes, free parking is available for guests at the hotel.
Does the hotel provide housekeeping services during your stay?
Yes, housekeeping services are available at Candlewood Suites Cheyenne.
Can guests use contactless check-in or check-out at the hotel?
Yes, contactless check-in and check-out options are available for guests.
Where can guests find convenience items or snacks at the hotel?
The hotel has a convenience store called the Candlewood Cupboard offering food and sundry items for purchase.
What nearby attractions can guests visit while staying at Candlewood Suites Cheyenne?
Guests can explore Curt Gowdy Park, Cheyenne Botanical Gardens, and the Cheyenne Frontier Days Park, home of the largest outdoor rodeo.
How can nearby hotels like Holiday Inn Express & Suites Cheyenne or SureStay Plus Hotel help guests planning their visit?
These nearby hotels provide alternative accommodations or additional amenities, helping guests choose the best lodging option during their stay in Cheyenne.
What dining options are available near Candlewood Suites Cheyenne?
Nearby dining options include Down Home Diner for American cuisine and BorderDogs for fast food and hot dogs, giving guests variety close to the hotel.