Best Western Downtown Casper Hotel

4.1
428 reviews
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Business Details

123 W E ST., Casper, WY
82601-1818, United States
(307) 439-2074
http://bestwestern.com
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About

Hotel
Located in Casper,WY, the Best Western Downtown Casper Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Downtown Casper Hotel
123 W E ST., Casper, WY
82601-1818, United States

Hours

Reviews

4.1
428 reviews
5 stars
237
4 stars
84
3 stars
42
2 stars
28
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and accommodate guests.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing dissatisfaction with housekeeping.

Room Conditions

Guests reported that rooms were outdated and in need of maintenance, with issues such as broken appliances and unpleasant odors.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking in variety and quality.

Accessibility Concerns

Multiple reviews pointed out the lack of an elevator, making it difficult for guests with mobility issues to access second-floor rooms.
  • WR
    Whiskey 7 Back Roads
    Nov 15, 2025
    5.0
    Good location and restaurant on site. Clean room and fairly quiet
  • SO
    Shane Overall
    Oct 31, 2025
    2.0
    Title: Disappointing Stay — No Wi-Fi for Two Days I travel nationwide for work, so reliable Wi-Fi is absolutely essential. It’s hard to understand how a hotel — especially one that hosts large corporate events — can go two full days without a functioning internet connection. One day would be understandable, but two days is unacceptable for a business-class property. The rooms are decent, maybe around a 2.5-star experience overall. The staff is very friendly and seems to be trying their best, but it feels like they need more direction and support from management or corporate. Hopefully, the hotel addresses this issue quickly — guests depend on internet access to work and communicate.
  • RR
    Rafael Rodriguez
    Oct 29, 2025
    1.0
    The hotel was horrible and all stuff of maitenance poor.. on this hotel needs have a profesional person to care it..
  • VM
    Vanessa Myhre
    Oct 27, 2025
    5.0
    This was so refreshing after a completely disappointing hilton experience yesterday. The room was wonderful and reasonably priced and also includes FREE breakfast! The amenities were awesome, staff friendly and helpful, and the breakfast staff ladies were amazing!!! I only want to stay at Best Western now!
  • AP
    Amanda Poole
    Oct 21, 2025
    5.0
    As always we had a wonderful stay here. Room was clean and quiet. Staff is always amazing here. Kudos to management for employing great people!
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Frequently Asked Questions About Best Western Downtown Casper Hotel

Does Best Western Downtown Casper Hotel offer free breakfast?

Yes, the hotel provides free breakfast to guests.

Are pets allowed at Best Western Downtown Casper Hotel?

Yes, pets including dogs are welcome at the hotel.