SureStay by Best Western Summersville

4.0
508 reviews
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Business Details

1203 Broad St, Summersville, WV
26651-1805, United States
(304) 872-6900
http://bestwestern.com
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About

HotelSureStay
At the SureStay by Best Western Summersville in Summersville, WV, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Summersville
1203 Broad St, Summersville, WV
26651-1805, United States

Hours

Reviews

4.0
508 reviews
5 stars
224
4 stars
158
3 stars
70
2 stars
20
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and bathrooms, noting them as spotless and well-maintained.

Staff Service

The staff received numerous compliments for their friendliness, helpfulness, and professionalism, contributing positively to the overall experience.

Breakfast Quality

Many guests found the breakfast options to be limited and underwhelming, suggesting improvements could be made.

Room Comfort

While many guests enjoyed the comfort of the beds, some mentioned issues with outdated decor and noise from air conditioning units.

Location

The hotel is conveniently located near the highway and local amenities, which was appreciated by many guests.
  • SC
    Sarah Campbell
    Feb 6, 2026
    4.0
    Staff was extremely friendly and room was nice & clean, and comfortable!
  • DC
    Daniel Campos
    Jan 7, 2026
    5.0
    Great room, comfy, clean, new. Breakfast is ok: waffle, bread, coffee, cereal, orange juice and apple juice, but if they could add scrambled egss would be much better. I would definitely return here !
  • RY
    Rachel Yeager
    Nov 8, 2025
    5.0
    This hotel was perfect for what we needed. The lady at the front desk was so friendly and professional. The room was CLEAN! The best was as comfortable as it could be for a hotel. The room was a little outdated but still a great stay!
  • SS
    SG
    Oct 31, 2025
    1.0
    10/31/25 @ 7 pm. Stopped to get a room for the night after traveling all day. We were told they were all booked up. Funny how when I went on the surestay hotel website (after getting a room at LaQuinta 1 mile north) I was able to book a room online, several different options in fact. I guess you get a star for recommending the other hotels.
  • CC
    Christina McManis (Chrissy)
    Oct 31, 2025
    5.0
    Very nice motel and staff. The lady that checked us in was super friendly and kind. Room was spacious and spotless. Shower was nice and hot. The bed wasn't very comfortable but overall excellent experience. Would return again on my next adventure to west virginia. Highly recommended 👌
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Frequently Asked Questions About SureStay by Best Western Summersville

Does SureStay by Best Western Summersville offer free breakfast?

Yes, free breakfast is available at SureStay by Best Western Summersville.

Are dogs and other pets allowed at SureStay by Best Western Summersville?

Yes, dogs and other pets are welcome at the hotel.

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