SureStay by Best Western Summersville

4.0
505 reviews

About

Hotel
At the SureStay by Best Western Summersville in Summersville, WV, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Summersville
1203 Broad St, Summersville, WV
26651-1805, United States

Hours

Reviews

4.0
505 reviews
5 stars
223
4 stars
156
3 stars
70
2 stars
20
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and bathrooms, noting them as spotless and well-maintained.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.

Location

Guests appreciated the convenient location of the hotel, particularly its proximity to the highway and nearby dining options.

Breakfast Quality

Feedback on the breakfast was mixed, with many finding it basic and lacking variety, suggesting room for improvement.

Room Comfort

While many found the rooms comfortable, some guests noted issues with bed comfort and noise from air conditioning units.
  • RY
    Rachel Yeager
    Nov 8, 2025
    5.0
    This hotel was perfect for what we needed. The lady at the front desk was so friendly and professional. The room was CLEAN! The best was as comfortable as it could be for a hotel. The room was a little outdated but still a great stay!
  • BA
    Brandon Allshouse
    Nov 4, 2025
    3.0
    Great location, very clean. Quiet.
  • SG
    sharri gray
    Oct 31, 2025
    1.0
    10/31/25 @ 7 pm. Stopped to get a room for the night after traveling all day. We were told they were all booked up. Funny how when I went on the surestay hotel website (after getting a room at LaQuinta 1 mile north) I was able to book a room online, several different options in fact. I guess you get a star for recommending the other hotels.
  • CC
    Christina McManis (Chrissy)
    Oct 31, 2025
    5.0
    Very nice motel and staff. The lady that checked us in was super friendly and kind. Room was spacious and spotless. Shower was nice and hot. The bed wasn't very comfortable but overall excellent experience. Would return again on my next adventure to west virginia. Highly recommended 👌
  • BH
    Barbara Hall
    Oct 13, 2025
    5.0
    The front desk manager, Deb, was super friendly and helpful when my car broke down nearby. I got a room that was very clean and all the staff were helpful. It's a beautiful area and we will stay there again.

Frequently Asked Questions About SureStay by Best Western Summersville

Does SureStay by Best Western Summersville offer free breakfast?

Yes, free breakfast is available at SureStay by Best Western Summersville.

Are dogs and other pets allowed at SureStay by Best Western Summersville?

Yes, dogs and other pets are welcome at the hotel.