At the SureStay by Best Western Summersville in Summersville, WV, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Most customers praised the cleanliness of the rooms and bathrooms, noting them as spotless and well-maintained.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.
Location
Guests appreciated the convenient location of the hotel, particularly its proximity to the highway and nearby dining options.
Breakfast Quality
Feedback on the breakfast was mixed, with many finding it basic and lacking variety, suggesting room for improvement.
Room Comfort
While many found the rooms comfortable, some guests noted issues with bed comfort and noise from air conditioning units.
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Rachel Yeager
Nov 8, 2025
5.0
This hotel was perfect for what we needed. The lady at the front desk was so friendly and professional. The room was CLEAN! The best was as comfortable as it could be for a hotel. The room was a little outdated but still a great stay!
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Brandon Allshouse
Nov 4, 2025
3.0
Great location, very clean. Quiet.
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sharri gray
Oct 31, 2025
1.0
10/31/25 @ 7 pm. Stopped to get a room for the night after traveling all day. We were told they were all booked up. Funny how when I went on the surestay hotel website (after getting a room at LaQuinta 1 mile north) I was able to book a room online, several different options in fact. I guess you get a star for recommending the other hotels.
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Christina McManis (Chrissy)
Oct 31, 2025
5.0
Very nice motel and staff. The lady that checked us in was super friendly and kind. Room was spacious and spotless. Shower was nice and hot. The bed wasn't very comfortable but overall excellent experience. Would return again on my next adventure to west virginia. Highly recommended 👌
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Barbara Hall
Oct 13, 2025
5.0
The front desk manager, Deb, was super friendly and helpful when my car broke down nearby. I got a room that was very clean and all the staff were helpful. It's a beautiful area and we will stay there again.