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About
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Welcome to a hotel that is located on US-119/Southridge, between two shopping plazas, near numerous fine eateries and has the best location in Charleston, West Virginia. The Holiday Inn Express® & Suites Charleston - Southridge makes travel simpler thanks to the hotel's address near downtown, Yeager Airport (CRW) and Charleston, WV businesses and attractions. Corporate guests work efficiently with reliable free high-speed, wired and wireless Internet access and a 24-hour business center. Also, the hotel's location near Hwy-119 and Yeager Airport makes travel into Charleston, WV easier. Major businesses, such as Dow Chemical Company and American Electric Power and the Gestamp Plant are close to the hotel. If you're a government employee, enjoy our fantastic location, just minutes away from the federal building. If you're vacationing in West Virginia, you can discover incredible attractions near the hotel's property. While in South Charleston, WV, go for the jackpot at the Mardis Gras Casino, or visit the gold dome at the State Capitol, only minutes away from the hotel. After a busy day, you can energize and entertain yourself in the 24-hour fitness center that features a 65-inch HDTV. Best of all, this hotel offers warm touches of home, such as fresh-baked cookies every evening. Call now to book your wonderful stay in this charming town.
Location
Holiday Inn Express & Suites Charleston-Southridge by IHG
95 R.H.L. Boulevard, South Charleston, WV
25309, United States
Hours
Reviews
3.9
530 reviews
5 stars
263
4 stars
101
3 stars
65
2 stars
29
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Bonnie and Angel.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, mold, and reports of bedbugs.
Breakfast Quality
The breakfast received mixed reviews; while some praised it as excellent, others reported issues with food availability and quality.
Renovation Impact
The hotel is undergoing renovations, which has led to some inconveniences like limited parking and construction noise, but some guests noted improvements in newly remodeled rooms.
Location Convenience
Guests appreciated the hotel's location near restaurants and shops, although some noted that the area could be noisy.
- AJAaron JohnsonOct 18, 20251.0Got in late, all that was left was 2 suites (Understandable). First room the TV didn't work but not a big deal, I was tired anyways, but they insisted on moving to another room. 2nd room, the ac didn't work, used soap was left in bathtub, tried to call front desk and phone didn't work. Breakfast the next morning hand mold on the muffins. They took 25 off my bill. Will never go back.
- AWAdam WOct 14, 20255.0Great place to stay, between two nice Steak joints. Clean, comfortable rooms. Nice, attentive staff. It's what you're looking for if you need a good place after a long day of driving.
- BSBekah ShafferOct 13, 20255.0Great place everything you need is close great place
- PHPamela HannulaOct 5, 20255.0Fantastic employees, clean rooms great location. Highly recommend.
- WDWilliam DSep 15, 20255.0I was here a month ago and the front desk ladies, Jane and Angel were awesome! They were very cheerful and helpful, and the place was very accommodating for me and my pet kitten! The hotel itself was spacious and clean and close to a lot of restaurants.
Frequently Asked Questions About Holiday Inn Express & Suites Charleston-Southridge by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Charleston-Southridge?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included for guests at this hotel?
Yes, free breakfast with a buffet option is available for guests.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites Charleston-Southridge?
Cats are allowed, but dogs are not permitted at this property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator.
What fitness and recreational facilities does the hotel offer?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills, as well as an indoor pool and a hot tub.
Are there any nearby restaurants where guests can dine outside the hotel?
Yes, nearby dining options include Texas Roadhouse, LongHorn Steakhouse, Sugar Pie Bakery, TGI Fridays, Qdoba Mexican Grill, Crepizza, Pizza Barbarossa, Burger King, KFC, Arby's, and Rocas Mexican Restaurant.
What shopping options are available close to the hotel?
Guests can visit nearby stores such as Lowe's Home Improvement, Men's Wearhouse, dressbarn, DXL Big + Tall, Casual Male XL, Shoe Carnival, Carter's, OshKosh B'gosh, Mattress Warehouse, and Sleep Outfitters.
Are there any nearby entertainment or service facilities guests might find useful?
Yes, nearby you will find Game Stop for entertainment and shopping, Zippy Car Care Center for automotive needs, Minute Key for locksmith services, and Puppy Love for pet grooming and veterinary services.
What safety and cleaning protocols are in place at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, removes high-touch items in public and guest areas, provides sanitizer, offers contactless check-in/out, and employs staff trained in cleaning procedures and hand washing.